Team 2 Trainer resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Motivated sales professional and a great team member and/or leadership. Offering over four years of progressive retail experience and also over six years of progressive customer service. Enthusiastic, professional, outgoing, and energetic team player with hard-working and driven nature. Awarded with best customer service multiple times within two different jobs, with expertise in delivering support services and resolving customer complaints. Driven to exceed business goals while keeping a positive energy and composure.
Skills
Trusted key holder from two jobs of over two years
Quick learner
Strong client relations in sales
Proficient in cash management
Creative problem solver
Exceptional communication skills
Customer-focused
Leadership
Works well under pressure
Honest, trustworthy and punctual
Neat and clean in appearance
On time and reliable
Works well as part of a team
Excellent multi-tasker
Able to work in continuously-standing position for four or more hours
Energetic, friendly and enthusiastic
Customer service professional
Skilled motivator
Music enthusiast
Work History
Team 2 Trainer, 08/2012 to 08/2014 Stanley Black & Decker, Inc. – Skokie, IL, Hired as a Game Adviser. Worked with fixing games for customers, delivering food to tables, and making sure all stations are running smoothly. Promoted to team 2 trainer after 6 months.Worked all stations including, Game room, Kitchen, merchandise, and cash registers. Trained newly hired members, and was a trusted key holder.
Senior Game Adviser, 07/2013 to 08/2015 Ferguson – Bridgewater, NJ,
Started as a part time, holiday hire.
Became a Senior Game Adviser after a few months.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Greeted customers in a timely fashion while quickly determining their needs.
Prioritized helping customers while completing other routine tasks in store made for employees.
Set goals for everyday and every month.
Trusted key holder, responsible for cash, safe, and inventories in store.
Retail Sales Associate, 05/2015 to Current Prime Communications (AT&T) – City, STATE,
Wrote sales slips and sales contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Contributed to team success by exceeding store goals every month.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Built long-term customer relationships and advised customers on purchases and promotions.
Ensuring all are well prepared and clean everyday for customers.
Exceeding personal goals every month.
Named number one sales person in the district nine months in a row.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Education
High School Diploma: , Expected in 2012 Parkland High School - Allentown, Pennsylvania GPA:
3.2 GPA
Member of the guitar Club for 2 years.
Awarded Advanced Writing.
Participated in basketball.
Associate of Arts: Independent Artist, Recording, and Business, Expected in 2013 Musicians Institute - Hollywood, California GPA:
Certificate of Arts
Independent artist and Recording
DIY recording profession
Yellow Belt: Discipline and respect, Expected in Current Arnotts Kenpo Karate - Los Angeles, California GPA:
High School Diploma: , Expected in 2012 LCTI - Pennsylvania, GPA:
OSHA Certified
Cabinet making and millwork certified with 3 years experience
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