Team 2 Trainer resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Motivated sales professional and a great team member and/or leadership. Offering over four years of progressive retail experience and also over six years of progressive customer service. Enthusiastic, professional, outgoing, and energetic team player with hard-working and driven nature. Awarded with best customer service multiple times within two different jobs, with expertise in delivering support services and resolving customer complaints. Driven to exceed business goals while keeping a positive energy and composure. 
  • Trusted key holder from two jobs of over two years
  • Quick learner
  • Strong client relations in sales
  • Proficient in cash management
  • Creative problem solver
  • Exceptional communication skills
  • Customer-focused
  • Leadership
  • Works well under pressure
  • Honest, trustworthy and punctual
  • Neat and clean in appearance
  • On time and reliable
  • Works well as part of a team
  • Excellent multi-tasker
  • Able to work in continuously-standing position for four or more hours
  • Energetic, friendly and enthusiastic
  • Customer service professional
  • Skilled motivator
  • Music enthusiast
Work History
Team 2 Trainer, 08/2012 to 08/2014
Stanley Black & Decker, Inc.Skokie, IL,
Hired as a Game Adviser. Worked with fixing games for customers, delivering food to tables, and making sure all stations are running smoothly. Promoted to team 2 trainer after 6 months.Worked all stations including, Game room, Kitchen, merchandise, and cash registers. Trained newly hired members, and was a trusted key holder.
Senior Game Adviser, 07/2013 to 08/2015
FergusonBridgewater, NJ,
  • Started as a part time, holiday hire.
  • Became a Senior Game Adviser after a few months.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Prioritized helping customers while completing other routine tasks in store made for employees.
  • Set goals for everyday and every month.
  • Trusted key holder, responsible for cash, safe, and inventories in store.
Retail Sales Associate, 05/2015 to Current
Prime Communications (AT&T)City, STATE,
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contributed to team success by exceeding store goals every month.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Ensuring all are well prepared and clean everyday for customers.
  • Exceeding personal goals every month.
  • Named number one sales person in the district nine months in a row.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
High School Diploma: , Expected in 2012
Parkland High School - Allentown, Pennsylvania
  • 3.2 GPA
  • Member of the guitar Club for 2 years.
  • Awarded Advanced Writing.
  • Participated in basketball.

Associate of Arts: Independent Artist, Recording, and Business, Expected in 2013
Musicians Institute - Hollywood, California
  • Certificate of Arts
  • Independent artist and Recording
  • DIY recording profession

Yellow Belt: Discipline and respect, Expected in Current
Arnotts Kenpo Karate - Los Angeles, California
High School Diploma: , Expected in 2012
LCTI - Pennsylvania,
  • OSHA Certified
  • Cabinet making and millwork certified with 3 years experience
  • Law Enforcement experience

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Resume Overview

School Attended

  • Parkland High School
  • Musicians Institute
  • Arnotts Kenpo Karate
  • LCTI

Job Titles Held:

  • Team 2 Trainer
  • Senior Game Adviser
  • Retail Sales Associate


  • High School Diploma
  • Associate of Arts
  • Yellow Belt
  • High School Diploma

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