(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Focus
Competent professional with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.
Core Qualifications
  • Critical thinker
  • Excellent research skills
  • Experience in Customer Service and Sales
  • Microsoft Word, Excel, PowerPoint
  • Detail oriented
  • Excellent quantitative skills
  • Team leadership
  • Multi-Tasking Management
Education and Training
Lock Haven University Lock Haven, PA Expected in 2012 Bachelor of Arts : Communication - Electronic Media - GPA : Coursework in Interpersonal Communication, Small Group Communication, Public Speech
Springfield Township High Erdenheim, PA Expected in 2008 High School Diploma : - GPA :
Work Experience
Micciantuono & Company - Tax Preparer
Newton, MA, 11/2015 - Current
  • Conducts a thorough in-person interview with customers, using the franchiser's propriety tax software application.
  • Provides details to customers concerning appropriate company products and services
  • Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
  • Contacts customers for additional information, as necessary, to insure accurate completion of tax returns.
  • Audits all tax return forms for accuracy and completeness.
  • Researches tax related questions and issues, and responds to customers appropriately and timely.
  • Looked up information with computer programs.
  • Resolves customer complaints, or refers situations to supervisor (as appropriate) for resolution.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Helps the office achieve and exceed established goals
Fedex Cross Border - City Carrier Assistant
Brookfield, WI, 09/2015 - 10/2015
  • Responsible for delivering mail to homes and businesses on time seven days per week
  • Place packages and letters in mailbox and secure with mailbox flap.
  • Retrieve outgoing mail from boxes.
  • Ensure people sign off for receipt of package.
  • Arrange mail in delivery sequence.
  • Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified, and insured mail.
  • Leave notices on customers' doors informing them of package whereabouts.
  • Sell stamps and money orders.
  • Answer questions about postal regulations.
  • Provide change-of-address cards and other postal forms when requested.
  • Assist people by lifting heavy packages and placing them at their door.
Spectrum Health Systems, Inc. - Outbound Fulfillment Clerk
Marlborough, MA, 02/2015 - 06/2015
  • Supervised material flow, storage and global order fulfillment.
  • Maintained accurate stock records and schedules.
  • Selected products for specific routes according to pick sheets.
  • Processed customs duties and fees quickly to release international shipments.
  • Unloaded, picked, staged and loaded products for shipping.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Worked at a rapid pace to meet tight deadlines.
Six Flags, Inc. - Driver
Agawam, MA, 10/2014 - 02/2015
  • Completed a daily pre-trip inspection checklist before first delivery of the day.
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Presented customers with bills and receipts and collected payments for goods delivered.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Operated motor vehicles in a safe and efficient manner.
  • Verified loads against shipping papers.
  • Met and surpassed productivity targets and quality standards.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Mckibbon Hospitality - Entertainment Technician
Hilton Head Island, SC, 03/2014 - 10/2014
  • Clean and maintain the backstage areas including workshops.
  • Assist with under stage cleaning, to ensure safe and efficient operation.
  • Operate audio, lighting, automation, and video equipment in theatre and all auxiliary venues and lounges.
  • Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner.
  • Assist with the arrangement of scenery and props on stage as directed during rehearsals, shows, and changeovers.
  • Repair and maintain scenery including general carpentry, scenic painting, automation cleaning, replacement bulbs, dusting projector filters, and other related duties as required.
U-HAUL - Housekeeper
City, STATE, 06/2013 - 02/2014
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Swept and damp-mopped private stairways and hallways.
  • Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Emptied and cleaned all waste receptacles. Stripped floors using electrical cleaning equipment.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Swept and vacuumed floors, hallways and stairwells.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Jack Of All Trades: General Office, Inventory, Tax Prep, Delivery Driver, Filing, Data Entry, Audio Editing, Video Editing, Radio Personality, Basic Lighting, Basic Automation
People skills: Outstanding interpersonal communication skills, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • Lock Haven University
  • Springfield Township High

Job Titles Held:

  • Tax Preparer
  • City Carrier Assistant
  • Outbound Fulfillment Clerk
  • Driver
  • Entertainment Technician
  • Housekeeper


  • Bachelor of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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