Skilled and highly effective in team-based settings, but also capable of working independently. Excellent listening and problem-solving abilities. Presenting more than 10 years of experience. Dependable and recognized for excellent attendance record and energetic attitude.
Skills
QuickBooks proficiency
Local, state and federal tax returns
Accurate Money Handling
Inventory Control
Cash Register Operation
Forklift safety and operation
Microsoft Office
Multitasking abilities
Written Communication
Customer service
Excellent work ethic
Computer proficiency
Good listening skills
Analytical skills
Optimizing Efficiency
Proofreading
Work History
Tax Preparer, 01/2019 to Current Rooms To Go – East Pensacola Heights, FL,
Maintained complete records of client tax returns and supporting documentation in secured areas.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Completed and filed returns with tax departments at local, state and federal levels.
Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Offered clients recommendations to reduce tax liabilities.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Mail Carrier, 09/2021 to 12/2021 Princeton University Staff – Boston, MA,
Distributed mail on foot to residences and businesses, delivering to approximately 100's of customers per shift.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Helped customers by carrying oversized parcels inside residences.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Fresh CAP Team Associate, 08/2013 to 09/2021 Best Buy – San Carlos, CA,
Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
Coordinated product rotation according to expiration date and quality parameters.
Controlled and tracked inventory loss due to spoilage or unmet quality standards.
Managed department personnel, including performance management, training and workflow planning.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Stocked shelves to match planogram images and instructions.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Stocked shelves, racks, and cases with new or transferred merchandise.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Maintained excellent attendance record, consistently arriving to work on time.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Pleasantly greeted customers and provided prompt and courteous service at all times.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Checked for outdated and overripe grocery items and removed from inventory.
Operated various types of equipment including balers, power jacks and slicing machines.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Used Inventory Management Software to record received, counted and stored stock items.
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