Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Experienced driven to improve business operations and maximize team performance. Offering 8-year background in customer service. Focused on continuous team development and bottom-line profitability. Energetic enthusiastic about working with customers to reduce liabilities, increase deductions and satisfy diverse financial needs. Ambitious individual with hands-on training in fast-paced tax services office. Highly proficient in preparing federal, state and local tax returns and conducting tax planning and research. Well-versed in tax regulations and accounting pronouncements. Excited to launch career. Talented tax preparation professional with expertise in completing returns accurately and efficiently.

  • Research/due diligence
  • Benefits documentation
  • GAAP expertise
  • Tax liability management
Tax Preparer, 12/2020 to Current
IntuitKilleen, TX,
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Applied federal and state government regulations to prepare accurate and compliant tax returns for clients.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Managed deliverables such as tax returns, extensions and tax planning calculations.
Server, 02/2020 to Current
Erickson LivingBaltimore, MD,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Processed customers' payments and provided receipts.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Cashier, 06/2016 to 02/2017
Marriott InternationalCary, NC,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Increased sales 15% by suggesting specific purchases to customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Lead Sales Key Holder, 04/2013 to 04/2013
Jockey International, Inc.Pismo Beach, CA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Organized in-store promotional events.
  • Managed store security needs as required.
  • Recommended improvements to store procedures.
  • Responded to safety and loss prevention incidents.
  • Signed for incoming shipments in manager's absence.
  • Completed special client deliveries in person.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Evaluated transactions for suspected fraud.
  • Maintained store in clean and neat manner.
  • Calculated bill totals and tax amounts.
  • Answered questions and resolved concerns.
  • Operated cash register.
  • Described merchandise and services to customers.
Education and Training
Bachelor of Arts: Medical Assisting, Expected in
Devry - Illinois,
GED: , Expected in 05/2006
ROE 40 - Illinois,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Devry
  • ROE 40

Job Titles Held:

  • Tax Preparer
  • Server
  • Cashier
  • Lead Sales Key Holder


  • Bachelor of Arts
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: