With experience in managing and exceptional people skills I'm versed in organization and time management abilities. My background and knowledge of wine, event managing, and teaching; I'm qualified to lead a group of people in creating an environment that is prospering and welcoming. Creative, professional, and outgoing.
Training and development
Clear public speaking skills
Highly responsible and reliable
Cash handling accuracy
Strong communication skills
Cooperative team member
Trained in liquor, wine and food service
Works well under pressure
Recognized for outstanding customer service. Consistently received 100% positive customer feedback. Oversaw an increase of positive online reviews for our establishment. Saved company money on consistent basis. Leadership- Served as key contributing member to Leadership team.
Tasting Room ManagerCatherine Valley Winery － Burdett, NYMaintained full knowledge of bar and menu items and made recommendations. Delivered quality beverage service to guests in a responsible manner. Maintained full knowledge of all menu items, contents and preparation methods. Collected money and made change. Maintained bar stocks, replenishing daily as necessary. Performed closing duties including cleaning, sanitizing and replenishing. Maintained a neat personal appearance.
Events ManagerSimons Pub － Syracuse, NYMaintained composure and patience in face of difficult customer situations. Collaborated with the talent to execute seamless performances. Honed lighting, camera operation and directing skills.
Bachelor of Arts: EnglishLe Moyne College － Syracuse, NY, Untied States
Minor in Creative Writing
Member of Programming Executive Board- Pub Events Manager
TEFLITTT － Syracuse, NY, United StatesCoursework in Child Development, Psychology and Education Coursework in English Grammar, Linguistics and Language Development