With experience in managing and exceptional people skills I'm versed in organization and time management abilities. My background and knowledge of wine, event managing, and teaching; I'm qualified to lead a group of people in creating an environment that is prospering and welcoming. Creative, professional, and outgoing.
Qualifications
Operations management
Client-focused
Quick learner
Computer proficient
Microsoft Office
Training and development
Issue resolution
Clear public speaking skills
Highly responsible and reliable
Cash handling accuracy
Organized
Time management
Detail-oriented
Strong communication skills
Flexible schedule
Cooperative team member
Trained in liquor, wine and food service
Works well under pressure
Education
Le Moyne CollegeSyracuse, NYExpected in 2017 – –Bachelor of Arts:English - GPA:
Minor in Creative Writing
Member of Programming Executive Board- Pub Events Manager
ITTTSyracuse, NYExpected in 2017 – –:TEFL - GPA:Coursework in Child Development, Psychology and Education Coursework in English Grammar, Linguistics and Language Development
Relevant Experience
Recognized for outstanding customer service. Consistently received 100% positive customer feedback. Oversaw an increase of positive online reviews for our establishment. Saved company money on consistent basis. Leadership- Served as key contributing member to Leadership team.
Experience
Clarksburg Cider - Tasting Room Manager Lancaster, NY, 04/2014 - Maintained full knowledge of bar and menu items and made recommendations. Delivered quality beverage service to guests in a responsible manner. Maintained full knowledge of all menu items, contents and preparation methods. Collected money and made change. Maintained bar stocks, replenishing daily as necessary. Performed closing duties including cleaning, sanitizing and replenishing. Maintained a neat personal appearance.
2020 Companies - Events Manager Columbus, IN, 07/2015 - Maintained composure and patience in face of difficult customer situations. Collaborated with the talent to execute seamless performances. Honed lighting, camera operation and directing skills.
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