Insightful Information Technology Manager with 10 years of IT leadership experience including oversight of infrastructure, application support and security services, Disaster Recovery and Business Continuity. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Excellent communicator and influencer in working collaboratively with IT leadership teams to define and accomplish project milestones. Detailed in developing creative business solutions, leveraging diverse methodologies and delivering software engineering solutions for leading organizations. Highly adept in problem-solving, request for proposal development, technology needs assessments and staff training.
2018 Recovered from a Ransomeware attack in 4 hours
Business Impact Analysis
Infrastructure Modernization project to ensure Disaster Recovery and Business Continuity
Establish Recovery Time and Recovery Point Objective
Implemented Vendor Risk Management
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