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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Versatile Systems Engineer with over 7 years of cross-functional leadership in implementation, validation and deployment of large complex systems. Exceptional knowledge of Active Directory. Well-versed in large-scale deployments, migrations and data storage solutions.

Skills
  • Technical Analysis
  • Windows Server
  • Tomcat
  • Scripting Skills
  • Troubleshooting and Diagnostics
  • Programming
Work History
01/2018 to 01/2021 Systems Engineer-Tech II (DevOps) Leidos | Fort Walton Beach, FL,
  • Supported various applications, cross trained engineers, and implemented many high-volume projects.
  • Key Responsibilities:.
  • Cross trained team members to grow their talents and development through servant leadership.
  • Upgraded 2k3 Windows servers / EOL Migration.
  • Supported Walmart’s environment through Microsoft Identity Manager (MIM).
  • Worked on Data Hygiene cleanup project (Active Directory).
  • Q3 PCI Certification Campaign – Updated AD groups and deleted users’ local remote hot access from Unix servers.
  • HR Remediation – worked with a team of 20+ and was tasked with disabling 28,000 accounts.
  • Created PowerShell scripts to automate day to day request process and ticket queue.
  • Created PowerShell scripts to elevate secondary accounts (SA, AD, and DEV).
  • Developed boatload AD’s and created multiple AD groups.
  • Worked with Credential Analysis team on UAR’s to remove access from different users, helping to protect the environment of Walmart from any damage.
  • Assisted customers by analyzing application code, access to environments, and concerns with LDAP.
  • Reset hundreds of user passwords on (3) of Walmart’s subsidiaries in a 24hr period.
  • Defined and revised IAM standards, processes, and procedures to meet the needs of the organization.
  • BCDR (Business Continuity and Disaster Recovery) – led a team to create BCDR documentation and performed successful live failovers.
01/2016 to 01/2018 Systems Programmer | Systems Engineer I Walmart, Inc | City, STATE,
  • Responsible for scripts and documentation for day-to-day processes, teaching and assigning work to engineers, and acted as a key player in an IT Cyber-Security Engineer/IT Auditor Collaboration Key Responsibilities:.
  • Supported Centrify’s internal API services for Service Now requests.
  • Supported Centrify’s standard procedures, installing servers, troubleshooting customer issues.
  • Manage and Supported requests, accounts, groups/group access, and access control.
  • Supported the business IT systems migration to new servers’ application migration and new entitlement onboarding.
  • Develop document, and enforce standards, security procedures, and controls for access to ensure integrity of Unix platform and ecosystem.
  • Performed Quarterly Sox, PCI and HIPAA User Access Review Audit for ISD Compliance, Internal Audit and Global Control, IT Governance Risk and Compliance.
  • (Collaboration).
  • Identified User Access Data Hygiene Risk within Wal-Mart Technology Security Enterprise.
  • (Collaboration).
  • Provided Research Analysis to Senior Engineers and Technical Experts of Cyber-Security Risk Assessment within Wal-Mart Enterprise.
  • (Collaboration).
  • Identified User Access Review Risk Analysis concept for teams within the IT Governance, Risk and Compliance spaces.
  • (Collaboration).
  • Wrote PowerShell script and code for AD group and account creations.
01/2014 to 01/2016 Programmer Walmart Stores, Inc | City, STATE,
  • Responsible for day-to-day help desk operations including ticket prioritization, tracking, and timely resolution, as well as technical support.
  • Key Responsibilities:.
  • Worked on a team project to create Two Factor group and Group Policy.
  • Supported Active Directory Domain Controller Infrastructure.
  • Identified and resolved issues, including vulnerabilities in 25+ applications and hardware components to ensure systems are operational and secure.
  • Monitored 25+ applications and responded to operational incidents within service level agreements.
  • Created playbooks and provided tutorials and support to users for various applications.
  • Collaborated across pillars with other teams to enable single sign on for internal and external web facing applications.
  • Configured web service plug in implementation for multiple customers web application within Wal-Mart Technology and Global Back Office Solution Technology.
  • Promoted and Demoted AD Domain Controllers within the Walmart Security Enterprise.
  • Implemented and Configured Web Application Plug-Ins for various application within the Wal-Mart Enterprise.
  • Composed documentation that acted as a product guide to new associates of the security division.
Education
Expected in 2014 Bachelor of Science | Computer Information Systems Alabama State University, , GPA:
Lead Lab Technician, Office of Student Affairs;
Additional Information
  • Awards: , Cisco Coin, Senior VP Award, Identity Management Operation team; 2017 Awards: Engineer of Notability (E.O.N) Award

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School Attended

  • Alabama State University

Job Titles Held:

  • Systems Engineer-Tech II (DevOps)
  • Systems Programmer | Systems Engineer I
  • Programmer

Degrees

  • Bachelor of Science

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