Driven and flexible Technical Support Engineer fielding phone and web cases at Palo Alto Networks. Prior experience includes four years in the United States Navy and six years in the Department of Defense contracting industry troubleshooting large scale networks.
Provide Systems Engineering support to Royal Saudi Naval Forces (RSNF) Command, Control, Computers, and Intelligence (C4I) Modernization Foreign Military Sales (FMS) Program as the program Air Defense Systems Integrator (ADSI) and Link 11 manager. Support includes development of a Bill of Materials (BOM), system design, and installation procedures.
Established and managed the Common Aviation Command and Control System (CAC2S) Tactical Data Link (TDL) functional area Data Analysis Team for Marine Corps Tactical System Support Activity (MCTSSA).
Represented the United States (US) and Space and Naval Warfare (SPAWAR) Systems Center Pacific (SSC-PAC) as a US Capability Trial Lead at North Atlantic Treaty Organization (NATO) Coalition Warrior Interoperability eXercise, eXamination, eXperimentation, eXploration (CWIX) 2011 and 2012 Planning Conferences and Trial Executions. Provided NATO test participants the ability to test and benchmark Link 22 and Multiple Tactical Data Link (Multi-TDL) systems at varying maturity levels. Participated in NATO CWIX 2014 as a test observer and consultant.
Supported US SSC-PAC Polish Air Force (PAF) Link 16 FMS efforts by participating in a joint effort to develop, review, and deliver three volumes of PAF Link 16 Concept of Operations (CONOPS).
Supported US SSC-PAC FMS New Zealand SH-2G Link 11 efforts through the development of a hands-on lab based training curriculum. Facilitated the lab based training session for New Zealand SH-2G Link 11 operators.
Supported SSC-PAC Joint Test & Evaluation (JT&E) team in project management, development of technical documentation, test execution, data analysis, and post-test reporting on over 20 projects. JT&E projects are focused on the test and evaluation of networking protocols, encryption devices, radios, host systems, and host applications.
Served as one of three Information Management Officers, creating and maintaining over 100 Navy Marine Corps Intranet (NMCI) and Combined Enterprise Regional Information Exchange System (CENTRIXS) accounts for Provincial Reconstruction Teams Parwan and Uruzgan.
Maintained, repaired, and operated AN/PRC-117F, AN/PRC-148, AN/PRC-150, AN/PRC-152, Defense Advanced GPS Receiver (DAGR), Force XXI Battle Command Brigade and Below Blue Force Tracker (FBCB2 BFT).
67 earned credits.
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