systems engineer resume example with 5 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

A self-motivated professional with the ability to quickly master new technology to drive process improvements. A strong team player with excellent communication and collaborative abilities. Also a talented individual offering dynamic skills set and passion for working on successful technical teams.


Security: pfsense Firewall, IPS/IDS, Web Content Filters, Threat/ Vulnerability Assessment Management, Incident Handling & Analysis, Virus Protection and Eradication, Patch Management using Quest Kace and WSUS, Trend Micro Security Suite, OpenVPN, Rapid7
Networking:DHCP Server, ProCurve switch, LAN, WAN, Aerohive Wireless AP's, DNS, WLAN, Subnetting, Cisco IOS
Development/Scripting: Batch, Bash, Applescript, Powershell
Operating Systems: Windows XP/7/8/8.1/10, Windows Server 2003/2008/2012 R2, Linux/Unbuntu/Raspbian/CentOS, Mac X/11/12/13/14
Tools: Jamf , Adobe Product Suite, Vipre Threat Management,Wire-shark Packet Analysis, Meraki MDM, Okta, ADFS,

Virtualization: Vsphere, Proxmox

Work History
Systems Engineer, 03/2019 to Current
IllumioWashington, DC,
  • Defined enterprise processes and best practices and tailored enterprise processes for applications
  • Identified, selected, and deployed a Full Disk encryption solution to increase data protection across all company internal applications.
  • Completed vulnerability scans to identify at-risk systems and remediate issues.
  • Outlined and maintained security patching schedule to efficiently address ongoing system issues.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Leverage Rapid7 to monitor data and access logs to quickly determine a possible security incident.
  • Managed Vsphere environment by performing updates, and performing backups of esxi hosts using Veeam
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation
  • Leveraged AWS to quickly setup an VPN that was critical during COVID-19 Pandemic
  • Installed, configured, tested and maintained operating systems, application software and system management tools
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects
  • Wrote and maintained custom scripts to increase system efficiency and performance time
  • Performed systems updates for many critical business systems. (Vsphere, Dell equallogic SANs)
  • Planned and implemented Okta rollout for environment to increase reliability of critical services
  • Planned and implemented Jamf deployment project to boost ease of fleet management and increase organizational security
System Administrator, 07/2017 to 03/2019
Amazon.Com, Inc.Stone Mountain, GA,
  • Monitored Windows Event logs to notice and diagnose security events or application issues
  • Leveraged Rapid7 to monitor SIEM logs and evidence gathering
  • Setup new user accounts that includes email mailbox creation and file share permissions assignments and GPO creation via Active Directory
  • Managed and Administrated Office 365 and exchange online tenant which task included new user mailbox onboarding and offboarding, distro group creation. Email delivery issues, Spam and mail filitering setup and troubleshooting, Azure Dirsync troubleshooting
  • Assisted in email migrations to merge an acquired company into current environment
  • Implemented, developed and tested installation and update of file servers, print servers and application servers for internal systems
  • Planned and implemented Jamf and Kace deployments to system hardware, resulting in better security overview for internal systems
  • Standardized job tasks and trained junior team members on industry best practices and standards
  • Completed reports detailing network and systems performance, costs and downtime issues
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications
  • Led server infrastructure development, quality assurance, staging and production of new internal systems
Business Systems Analyst, 05/2016 to 07/2017
Koch Industries, Inc.Farmington, MO,
  • Performed Active Directory administration and troubleshooting.
  • Performed Exchange Server 2007 administration and troubleshooting which task included new user mailbox creation and spam filtering setup.
  • Coordinated and implemented network security measures to protect data, including configuring, monitoring, and maintaining virus protection software and by following PCI security standards.
  • Managed all switches, routers, firewalls and wireless controllers.
  • Maintained company servers, computers, printers, cables and other equipment.
  • Acted as primary contact for computer hardware and software problems, as well as network emergencies.
  • Identified, reported and resolved network security violations.
  • Worked with outside vendors and teams to develop voice and data wiring infrastructure.
  • Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient on eCommerce website.
Bachelor of Science: Management Information Systems, Expected in 2013 to University of Alabama At Birmingham - Birmingham, AL

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Resume Overview

School Attended

  • University of Alabama At Birmingham

Job Titles Held:

  • Systems Engineer
  • System Administrator
  • Business Systems Analyst


  • Bachelor of Science

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