systems engineer resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking, service and results oriented team-player with extensive experience in systems administration, network administration, IT security product implementation and management, seeking to secure a challenging and rewarding position in a reputable organization to have the opportunity to fully utilize my experience and skills to add value and contribute to the success of the organization. Armed with solid qualifications to work effectively under pressure to meet project and task deadlines and produce strong results. Articulate communicator with strong interpersonal skills; able to establish rapport with individuals of diverse backgrounds.

  • Active Directory, Upgrades
  • Cisco, Upgrade
  • Citrix, Upgrading
  • Computer operations, View 6.0
  • Database, VOIP
  • Disaster recovery, Wiring
  • DNS
  • Email
  • Features
  • File servers
  • Firewall
  • Firewalls
  • FTP
  • McAfee
  • Access
  • Microsoft Exchange
  • Office
  • Windows
  • Migration
  • Network Security
  • Networks
  • Network
  • PCI
  • Policies
  • POS
  • Processes
  • Promotion
  • Red Hat Linux
  • Routers
  • Routing
  • Server migration
  • Servers
  • Switches
  • Cisco switches
  • Systems support
  • Desktop support
  • Trend
  • Troubleshoot
  • Troubleshooting
02/2020 to Current SYSTEMS ENGINEER Illumio | Minneapolis, MN,
  • Install, upgrade and configure new Palo Alto firewalls in active passive mode for new Retailwinds Acquisition LLC in New York city.
  • Support Palo Alto Networks and Cisco ASA Firewalls including remote access VPN, site to site VPN, security policies and ACLs.
  • Troubleshoot network of cisco network switches and routers.
  • Provision Storage LUNs on Pure Storage Appliances.
  • Assist with Citrix NetScaler management.
  • Deploy the Palo Alto Cortex agent on windows and Red Hat Linux endpoints.
  • Monitor Infrastructure with PRTG.
  • Efficiently administer the patch management platform and deployment of security updates to our server endpoints via Ivanti security controls.
  • Manage virtual server upgrades and new builds of Windows server 2003 – 2016 and RHEL 5 - 8 Servers builds and images.
  • Manage Microsoft exchange 2010 environment.
  • Manage PKI infrastructure including CSR requests and digital certificate renewals.
  • Administer Active Directory, Group Policy Management, DNS, DHCP and NTFS/Share permissions on file servers as well as secure FTP access.
  • Provide timely escalation response to issues submitted by the helpdesk, application, and database teams.
  • Helped to lower operational costs by consolidating datacenters.
  • Responsible for VMWare 6.0 environment with over 300 servers across multiple datacenters, as well as VMWare VDI infrastructure on VMware View 6.0.
  • Executed vSphere upgrade of our disaster recovery site from vSphere version 6.0 to 6.7.
11/2015 to 01/2020 SENIOR SYSTEMS ADMINISTRATOR Mantech International Corporation | Raleigh, NC,
  • Managed palo alto firewalls with panorama, configured and managed various firewall features including, security policies, URL filtering, User-ID, firewall upgrades and high availability.
  • Setup the Cortex Data Lake to consolidate endpoint and firewall log data in the palo alto cloud.
  • Responsible for endpoint threat prevention solutions including McAfee, Trend Micro Deep Security, Office Scan and Palo Alto Traps (Now Cortex XDR).
  • Upgraded Bit9 advanced malware protection server platform for the company.
  • Rolled out Carbon Black endpoint protection and performed behavioral analysis on triggered alerts, fine-tuned alerting so that teams only received the most important alerts.
  • Monitored all server, network equipment as well as store POS systems.
  • Verified features such as Spanning-Tree, and PoE.
  • Performed troubleshooting on network equipment and servers.
  • Responsible for network routing changes when required, checked the status of network switches to make sure they were operational, and configured L2/L3 cisco switches to ship to stores as replacements.
  • Helped design new network topology for the stores.
  • Instrumental in ShoreTel VOIP system migration to the cloud.
  • Managed VMWare 5.5 server infrastructure.
  • Completed server migration project upgrading over 30 application and database servers from Windows Server 2003 to Server 2012 R2.
  • Created the core server infrastructure that became the new OMNI Store POS System replacing the old POS system.
  • Managed Active Directory and Multifactor platform.
  • Led the email migration to office 365.
  • Coordinated a phased migration by company department.
  • Completed the Migration of email smart-host security platform from McAfee to Mimecast.
  • Co-Managed the company’s IT security services with our SIEM partner to assure our security processes were executed according with PCI compliance.
  • Addressed potential threats found on our external and internal security penetration tests.
  • Implemented patch management best practices by performing regular scans with Manage Engine Desktop Central endpoint management.
  • Performed security scans on systems using Tenable Nessus to address vulnerabilities and exploits.
  • Managed integration servers hosted on AWS Cloud, configured EC2, VPC and AWS Network Security.
  • Served as the escalation to our desktop support, computer operations and store systems support teams.
  • Earned promotion from Systems Administrator to Sr.
  • Systems Administrator after two years of work.
11/2014 to 10/2015 IT MANAGER/NETWORK ADMINISTRATOR Patriarch Partners LLC | City, STATE,
  • Responsible for maintaining all server and network equipment for the headquarter office and other locations.
  • Configured firewall standby redundancy with HSRP to provide firewall high availability at the headquarter office and maintained site to site VPN between remote sites.
  • Supported and maintained cisco unified communication manager.
  • Helped plan the relocation of three offices.
  • Installed and configured the core network infrastructure, assisted, and coordinated relocation of IT equipment both to new offices and Co-Locations and project plan the wiring of the new offices.
  • Supported the Microsoft Exchange 2010 on-premises email environment.
  • Managed VMware environment.
Education and Training
Expected in 2004 to to Bachelor of Science | Business Administration Marist College, Poughkeepsie, NY GPA:

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School Attended

  • Marist College

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  • Bachelor of Science

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