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Systems Engineer Resume Example

Resume Score: 80%

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S
SYSTEMS ENGINEER
Summary

Talented professional touting [Number] years of experience as Systems Engineer. Known for recommending cost-effective solutions to fit project requirements. Skilled in providing technical support to end-users regarding hardware and application issues. Collaborative Systems Engineer with [Number] years of experience leading design, testing and system integration. Acts as primary escalation point for Tier I engineers in remediating service requests and incidents for customers and internal operations. Fosters and maintains relationships with customers, prospective customers and vendors Systems Engineer and strong conceptual thinker aligns teams to achieve strategic business objectives. Exercises discretion and independent judgment in overseeing architecture, development, testing, documentation and engineering support of key production systems. Demonstrates expert proficiency in Microsoft Office applications. Goal-oriented [Job Title] with experience in [Type] settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.

Skills
  • Backup testing
  • Infrastructure development
  • Penetration testing
  • Storage network design
Experience
Systems Engineer
Milwaukee, WI
Experis - ManpowerGroup/Oct 2020 to Nov 2020
  • Coordinated with project manager to understand project needs and provide needed support to meet targets. This was a six week project.
Systems Engineer
Milwaukee, WI
Manpowergroup Inc./Aug 2019 to Oct 2020
  • Installed and supported hardware and software, including desktops, servers and printers.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Assisted offices with hardware and software technical issues via email, live chat and telephone.
  • Coordinated with project manager to understand project needs and provide needed support to meet targets.
IT Administrator
Eau Claire, WI
D Mark Group Inc/Aug 2012 to Aug 2019
  • Installed and supported hardware and software, including desktops, servers and printers.
  • Updated hardware and software upon availability and supervised network to eliminate bottlenecks immediately.
  • Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
  • Streamlined network operations, resulting in improved delivery times and higher level of customer service across 19 locations with more than 85 onsite users.
  • Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
  • Researched, recommended, configured and supported hardware and software for multiple departments.
  • Determined and alleviated hardware, software and network issues.
  • Created manuals and other documentation for use in new employee training classes.
  • Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.
  • Managed employee access, including security roles and permissions.
  • Handled all maintenance tasks to promote improved network availability.
  • Updated internal and outside vendor software whenever new releases became available.
  • Researched and suggested alternative printing solutions to reduce supply and maintenance costs.
  • Assessed expenses and planned projects to control spending and stay within budget.
  • Maintained strong working relationships with vendors and outside IT consultants.
  • Delivered high level of support and maintenance to all network systems, including hardware, software and applications to maximize efficiency and reduce bottlenecks.
  • Created thorough knowledge base of information detailing troubleshooting and system configuration and rolled it out to help desk team.
  • Supported various operating systems and server technologies.
  • Resolved network issues through troubleshooting methods to promote smooth system operations.
Director of Technology
Chippewa Falls, WI
Heyde Companies/Mar 2007 to Aug 2012
  • Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
  • Installed and managed connected hardware and application components to assure nonstop environment operations.
  • Managed 230+ desktops in Windows domain wi1h several servers for multiple applications and deployed firewalls to connect and protect users.
  • Traveled to off-site locations 25% of the time to complete necessary service work.
  • Employed knowledge of data network technology and infrastructures to develop effective solutions.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new [Type] opportunities.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Handled all delegated tasks, including [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Associate Degree in Marketing: Sales And Marketing EducationChippewa Valley Technical CollegeEau Claire, WI
MS Server ManagementChippewa Valley Technical CollegeEau Claire, WI
MS Windows Network AdministrationChippewa Valley Technical CollegeEau Claire, WI
Cisco 1 Networking BasicsChippewa Valley Technical CollegeEau Claire, WI
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Experis - ManpowerGroup
  • Manpowergroup Inc.
  • D Mark Group Inc
  • Heyde Companies

School Attended

  • Chippewa Valley Technical College

Job Titles Held:

  • Systems Engineer
  • IT Administrator
  • Director of Technology

Degrees

  • Associate Degree in Marketing : Sales And Marketing Education
    MS Server Management
    MS Windows Network Administration
    Cisco 1 Networking Basics

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