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Systems Engineer Resume Example

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SYSTEMS ENGINEER
Profile

Experienced Systems Engineer with diverse industry experience in IT and Support. Professional expertise includes systems, applications, disaster recovery, and project management.

Core Qualifications
  • VMWare (ESXi, VSphere, VCommander)
  • Microsoft Windows (OS, IIS, AD, LDAP, DNS, DHCP, WSUS)
  • PowerShell scripting (Automation / Monitoring)
  • Linux (Intermediate)
  • Perl (Beginner)
  • Hardware build / repair
  • Strong analytical skills
  • Strong collaborative skills
  • Excellent problem solving skills
  • Project Management
Technical Skills
Skills Experience Total Years Last Used
Microsoft Windows Server / Desktop Expert 15 Today
Active Directory Advanced 10 Oct. 2014
Powershell Advanced 3 Sept. 2014
WSUS Intermediate 2 Oct. 2014
DNS Expert 15 Oct. 2014
Networking Protocols Advanced 15 Oct. 2014
LDAP Intermediate 3 Sept. 2014
IIS Expert 10 Oct. 2014
Linux Intermediate 10 Oct. 2014
Perl Beginner 1 Sept. 2014
VMWare Advanced 5 Oct. 2014
Professional Experience
Systems Engineer 05/2014 Kabbage, Inc Atlanta, GA
  • Migrated all production solutions from AWS to in-house
  • Launched new production infrastructure in a single month
  • Built and supported over 60 Microsoft Windows Servers in an Active Directory Cluster
  • Extensive project management
  • Assisted in the monitoring and reporting on website traffic and performance
  • Worked with departments to analyze computing and network needs and installed appropriate solutions within target budget
  • Served as operating system expert, providing technical support for entire organization
  • Created scanning scripts to collect and verify system setups using PowerShell
Windows Remediation Analyst 06/2013 － 05/2014 RockTenn Norcross, GA
  • Developed and managed project plans while providing status updates to management
  • Designed, documented and executed maintenance procedures, including system upgrades and patch management
  • Scripted automated installation procedures leveraging PowerShell
  • Executed fall back batch scripts using psexec for remote execution
  • Maintained monthly MBS reports using NetIQ
Technical Training Specialist 06/2012 － 06/2013 Peer1 Managed Hosting Atlanta, GA
  • Created and maintained dozens of interactive technical training videos
  • Generated hundreds of technical step-action references
  • Created and maintained in-house CMS system with SharePoint
Technical Training Specialist 06/2009 － 06/2012 Peer 1 Managed Hosting Atlanta, GA
  • Responsible for 12 System Administrators
  • Maintained Administrator scheduling
  • Provided technical training
  • Assisted in development mentoring
  • Acted as escalation source for clients
Systems Administrator II 02/2008 － 06/2009 Peer 1 Managed Hosting Atlanta, GA
  • Provided Windows administration support via phone for thousands of individual customer solutions
  • Supported Firewall and VPN solutions
  • Presented clients with technical solutions for a wide variety of scalability problems including clustering and load balancing
  • Generated basic batch and PowerShell scripts for customer automation requirements
  • Assisted in training dozens of Jr. System Administrators
  • Achieved "Ticket Hammer" status by continually leading quality and quantity ticket resolution
  • Created a new in-house overtime tracking system via SharePoint
  • Assisted in Scheduling of Administrators
  • Assisted in Lead responsibilities on weekends
  • Cross trained in Linux Os and technologies
  • Created and presented dozens of training courses
  • Assisted in on-board interviewing
  • Assisted in quarterly employee reviews
Systems Administrator 07/2007 － 02/2008 Service First Logistics Corp Atlanta Fulton, GA
  • Provided on-site desktop and server administration
  • Created a mesh WAP solution used for wireless scanning devices
  • Assisted with logistics and storage solutions
  • Created a remote access solution for monitoring and control of a PLC controlled ammonia refrigeration unit
  • Worked with inventory specialists for spot audits
Systems Administrator 07/2006 － 07/2007 VIANetworks.Net | Atlanta Fulton, GA
  • Provided over-night Systems Administrator support for approx. 300 servers (Linux / Windows)
  • Created Barracuda Spam filter removing over 100,000 Spam messages a day
  • Built out all server orders each night
  • Racked servers, networked equipment, and added individual firewalls to customer orders
  • Installed backup solutions for customer data
  • Restored customer data on request
Education
2000 GED: MHS Morrow, GA, USA
All Line Computers - Internship Rex, GA, USA
Certification: VMWare - VTSP
Personal Information
  • Place of Birth: Forest Park, GA
  • Date of Birth: 9th of March 1982
  • Present Resident in Winder, Georgia
  • Status: Married with 1 child (age 12)
  • Hobbies: Programming, Electronics, Video Gaming, Table Top/ D&D

Affiliations

Member, Free IT Athens (FRITA)

Member, The Artifice Club (SteamPunk)

Skills

Adobe, Anti-Virus, Apache, Automation, Call Center, Cisco, Computer Hardware, Consulting, Customer Service Skills, Documentation,Leadership Skills, Logistics, Mentoring, PCI Compliance, Telephone Systems, Problem Solving, Restoration, Scheduling, Scripting,Technical Assistance,Technical Support, Training

Additional Information
  • Building a replica Apple I to learn more about low level hardware
  • Restoring a 1950s tube radio for its beauty
  • Enjoy wood working when possible
  • Play video games with my family
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Resume Overview

Companies Worked For:

  • Kabbage, Inc
  • RockTenn
  • Peer1 Managed Hosting
  • Peer 1 Managed Hosting
  • Service First Logistics Corp
  • VIANetworks.Net | Atlanta

School Attended

  • MHS
  • All Line Computers
  • VMWare

Job Titles Held:

  • Systems Engineer
  • Windows Remediation Analyst
  • Technical Training Specialist
  • Systems Administrator II
  • Systems Administrator

Degrees

  • 2000 GED : MHS
    All Line Computers - Internship
    Certification : VMWare - VTSP

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