Experienced System Technologist with comprehensive knowledge implementing systems, conversions, and cutovers. Extensive experience monitoring, tracking, and evaluating ASTRO 25 systems. Looking for different challenges and to further my career within Motorola Solutions.
System Technologist, 11/2004 to Current Motorola Solutions
Lead System Technologist for various projects around the Mid-Atlantic States. Systems including ORION (Hampton Roads area overlay system), Petersburg VA, Hanover VA, Washington DC, Metro Washington Airport Authority (MWAA), and Bucks County PA.
Assisted as a subject matter expert on systems all over the region.
Coordinated efforts between Motorola STs, Service Partners, and customers to achieve deadlines and deliverables.
Worked directly with customers and Service Partners to help them understand features and options so they can fully utilize their system.
Identified shortcomings in maintenance and worked with the Service Manager, System Manager, and the Service Partner to avoid potential customer impacting system interruptions.
Worked directly with the Motorola Product Team and 3rd party vendors on various defects and followed through until resolution.
Designed and implemented custom network configurations for interfacing to customer networks while coordinating with Customer IT dept and/or Customer's Network Provider.
Provided detailed System Documentation and Reports to the Project Team for the customer.
Configured System Databases - radios, consoles, users, conventional resources, etc. for each customer's needs.
Ground Radio Maintenance Craftsman, 12/1998 to 11/2004 United States Air Force
Maintenance, repair, configuration, and asset tracking of base Land Mobile Radio (LMR) equipment including fixed end base stations and subscribers.
Maintenance and repair of Air Traffic Control Communications and Landing (ATCALS) equipment consisting of transmitters, receivers, transceivers, and communication consoles.
Management and Training of support personnel.
ETAi Master CET (CETma)
CET Antenna Systems Analysis
Military Training: Community College of the Air Force - 91 credit hours
Certificate: Industrial Electronics, Chesterfield Technical Center -
High School Diploma: Lloyd C. Bird HS - Chesterfield, VA