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system engineer resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly skilled IT professional and Marine Veteran with eight years of experience in systems administration, maintenance and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex avionics systems, including Microsoft operating systems, servers and specialized logistics software. Seeking to leverage comprehensive IT experience to take the next career step in systems administration with a respected organization that values hard work, strategic thinking and results.

Skills
  • Windows and LINUX Servers operating environments
  • Vulnerability reporting systems (ACAS and VRAM)
  • VMware, Vcloud, Vsphere
  • Advanced Microsoft Office skills (Excel, Outlook, PowerPoint, Teams,Word)
  • Server and System Administration
  • Troubleshooting and Diagnosis
  • Project coordinating and problem resolution skills
  • Communication and Team Collaboration
  • End-User Training
  • Time management
  • Attention to Detail
  • Performance Monitoring and Optimization
  • System Updates
  • Firewall Management
  • Remote Conferencing Support
  • System and Network Security
Experience
09/2020 to Current
System Engineer Xator Denver, CO,
  • Employed critical-thinking skills, excellent judgement, creativity and innovation in solving problems.
  • Maintained timely and accurate oral and written technical reports of engineering activities.
  • Checked security methods, including firewalls and antivirus software to fully protect networks.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Assisted remote employees and made recommendations on handling system problems at home offices.
  • Maintained servers, software and operating system equipment.
12/2014 to 12/2019
AVIATION LOGISTICS SYSTEM ADMINISTRATOR USMC Camp Pendleton City, STATE,
  • Provided System Administration support for over 200 end-users and 150 devices.
  • Managed user accounts in Microsoft and LINUX server environments.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Orchestrated and oversaw upgrades to system hardware and software.
  • Installed and maintained firewalls to secure on-site and cloud-based hardware against unwanted intrusions.
  • Improved job tasks and mentored junior team members on best practices and standards.
01/2017 to 06/2017
AVIATION LOGISTICS IT SUPPORT SPECIALIST USMC Camp Pendleton City, STATE,
  • Provided Tier I-level customer and infrastructure support to over 250 end users and 200 devices
  • Managed ticketing system, installed, configured, tested, operated, and maintained network infrastructure stateside, shipboard, and overseas in support of Marine Corps Unit Deployment Program.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Consistently responded to customer service emails within standard response window.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Certifications
  • CompTIA Security+ Training - 2020
  • Active Secret Clearance

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Resume Overview

School Attended

    Job Titles Held:

    • System Engineer
    • AVIATION LOGISTICS SYSTEM ADMINISTRATOR
    • AVIATION LOGISTICS IT SUPPORT SPECIALIST

    Degrees

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