support operations ncoic resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Automated Logistics Specialist with over 20+ Years of successful experience in Problem Solving and Leadership. Recognized consistently for performance excellence and contributions to success in Military industry. Strengths in Systems and processes backed by training in Logistics.

  • Active Clearance :Secret
  • Spreadsheet development
  • Presentation design
  • Problem Solving
  • Budgeting
  • Documentation abilities
  • Training and mentoring
  • Contract Management
  • Technical Support
  • Document management
  • Customer service understanding
  • Technical support expertise
  • Staff Management
  • Staff collaboration
Work History
10/2018 to 05/2021 Support Operations NCOIC Indian Health Service | Ukiah, CA,
  • Support Operations (SPO) NCOIC for 194th Combat Sustainment Support Battalion, unit comprised of five companies with missions to provide adaptive sustainment to Korea Theater of Operations; oversees daily SPO Operations of Supply and Service, Ammunition, Transportation, Maintenance, and SASMO section; primary advisor for battalion support operations officer on all logistics support missions; provides staff supervision and tasking of assets for external support to 8th Army and all supported units; responsible for training, welfare, and morale of five Officers, 12 NCO's, and two Soldiers; Responsible for accountability and serviceability of SPO section's equipment valued at over $1.5 million.
  • Served as 194th NEO Warden Supervisor performing data collection, gas mask issue, turn-in and replacement.
  • Assisted with setup of NEO station during exercise’s to insure seamless process in evacuating non-combatants.
  • Ensured NEO kits were 100% complete.
  • Attended all IPR's for NEO workshops to stay abreast of all recommendations, changes and standard operating procedures.
08/2014 to 10/2018 Assistant Chief of Staff U.S. Army | City, STATE,
  • · Lead planner and developer for chief of staff SRR briefing resulting in dynamic flow of status reporting to USARUER CG.
  • · Management of CSDP program allowed several JMTC units opportunity to compete for DA Level Inspections, resulting in two winning USAREUR Level awards.
  • · Managed and coordinated training facilities for GCSS-A transition preparing for over 400 Soldiers and civilians to be trained on new system.
  • · Mentored 25 Soldiers and 3 DA Civilians on daily logistics operations resulting in flawless efficient G4 logistical operations
  • · Managed Inventories, inspections and documents for all Command Inspections for units under 7th ATC
  • · Managed accountability, welfare, training, and readiness of 8 Soldiers 3 civilians, 3 local national, 6 NCOs and 1.3 million in equipment.
  • · Managed all day to day support for guest nations promoting consistent interoperability during all military exercises conducted on Grafenwohr, Germany under 7th ATC control
04/2012 to 08/2014 Support Operation NCOIC U.S. Army | City, STATE,
  • • Created and managed Blacksmith Academy to facilitate and streamline in processing, integration and training of newly assigned Soldiers to battalion before arriving to their company.
  • • Selected to lead 210 Fires Brigade logistical team for all multinational training exercises for 2013 and 2014 resulting in impeccable mission success.
  • • Coordinated with Combined Forces Command and United Nations Command Special Operations resulting in fully sustained high operational readiness rate.
  • • Managed 13 Soldiers, 7 commodities from class I to class VII as NCOIC of Support Operations ensuring all mission and orders were completed 100% Support Operations NCOIC.
  • • Lead and managed 2nd Infantry Division Movement Control Team in Thailand during Multinational exercise Cobra Gold 2013.
  • • Managed direct oversight and supervision to 23 Soldiers across six sections transportation, ammunition, SASSMO, maintenance, supply and service, and mortuary affairs.
  • • Advised senior leaders on logistical issues concerning Command Supply Discipline for all units during Command Inspections.
05/2010 to 04/2012 Subsistence Supervisor NCO U. S. Army | City, STATE,
  • Served as Subsistence Supervisor supporting Operation New Dawn and Enduring Freedom.
  • Managed Class I retrograde program for Centcom AOR saving government over $1.4 million in subsistence cost.
  • Maintained impeccable accountability while coordinating movement, issue and receipt of over 22 million meals within Centcom AOR.
  • Responsible for placing orders in Subsistence Total Ordering Receipt Electronics System (STORES) Material Management NCO, 1st TSC U.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Prepared variety of different written communications, reports and documents
05/2010 to 04/2012 Contracting Officer Representative US Army | City, STATE,
  • (COR) while deployed in Kuwait; Managed 31 civilians contractors theater wide ensuring worked within their position description (PWS) and assisted in all administrative requirements.
  • Created training programs that streamlined internal shop operations which increased overall efficiency of Logistical Automation’s day to day shop operations.
  • Managed and maintained strict accountability of theater provided equipment valued in excess of $30.5M while deployed too Kuwait Theater of Operation.
  • Implemented risk mitigation strategies and drafted applicable contract terms and conditions, taking preventive action during negotiations and issue resolution
04/2009 to 05/2010 Platoon Sergeant US. Army | City, STATE,
  • Technical expertise resulted in Storage Section receiving commendable rating during 19th ESC Supply Excellence Inspection.
  • Aggressively maintained go to war status on equipment, weapons systems, radios and night vision devices assigned to SSA platoon resulting in 98% operational readiness.
  • Served as Supply Support Activity (SSA) Platoon Sergeant in Multi-Class II, IV, VII, and IX Supply Support Activity (SSA), in support of 200 units peninsula wide in Korea.
  • Senior advisor to platoon leader on training and care of Soldiers;.
  • Managed Authorized Stockage Listing (ASL) valued at $10 million;.
  • Managed health, welfare, training, discipline, and morale of 25 Soldiers; accountable for 13 automation workstations, nine shipping containers, four forklifts, two M129A4 vans, two satellites, and one TMP valued in excess of $3.1 million.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
08/2006 to 04/2009 Senior Supply NCO USACAPOC U. S. Arm | City, STATE,
  • Demonstrated technical skills in all task required of Senior Instructor when teaching Logistics Specialty Training at Fort Dix, NJ for Deploying Special Operations Units.
  • Proficiently trained Soldiers in Logistical Specialty Training and MOS related skills during pre-mob training.
  • Conducted GWOT missions, assisted in procurement of unit supplies and equipment while assisting in maintaining accountability of supplies and equipment on Installation property Book.
  • Procurement of SOF items from various vendors to ensure SOF Soldiers were 100% ready to deploy with all equipment required.
  • Maintained accountability of IMPAC Credit Card with $50,000 monthly limit; Kept impeccable records of receipts, request, and authorizations records; passed every audit inspection.
02/2003 to 06/2006 Instructor Writer NCO 92A, U. S. Army | City, STATE,
  • Prepares, plans and controls MOS Course of instruction in accordance with Total Army Instructor Training Course (TAITC) standards.
  • Coordinates with Chief Instructor/ Writer providing timely/ accurate submission of classes, academic material and counseling documentation.
  • Maintained current courseware, credentials, and SOP’s and visitor folders.
  • Plan, develops, and coordinates testing program policies, procedures and schedules, ensuring adequate time slots for administration of examinations administered at end of course for 240 Soldiers each physical year.
  • Applied various teaching aids to minimize learning gaps motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Increased student participation by facilitating interesting and relevant events.
08/1999 to 02/2003 Supply Tech GS-5 /7 Ordnance Center And School, U. S. Army | City, STATE,
  • Managed Financial Liability Investigations of Property Loss (FLIPL) process for property book office.
  • Conducted quarterly wall to wall inventories and 10% inventories to ensure location accuracy for parts.
  • Managed RODS ( Reports of Discrepancies) for damaged, incorrect orders, denials, incorrect quantities on material release orders.
  • Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
  • Identified issues, analyzed information and provided solutions to problems
  • Maintained energy and enthusiasm in fast-paced environment
  • Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
  • Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
  • Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
  • Posted supply status and receipt information to update activity register.
  • Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
  • Established vision and master plan for regional supply chain end-to-end structure, sourcing and delivery.
Expected in 06/1986 to to High School Diploma | Mergenthaler VTHS, Baltimore MD, GPA:
GPC Course (2016) Grafenwhor, Germany Master Resiliency Trainer (2015), Vilseck, Germany Total Army Instructor School (2005), Fort Lee, VA Small Group Instructor Course(2005) Dover AFB SAARS 2A/2B Course (2007) Fort Lee VA Contract Rep Course (2010), Kuwait Master Driver Course (2014) Korea 92Y Supply Course (2006) Fort Lee VA

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Resume Overview

School Attended

  • Mergenthaler VTHS

Job Titles Held:

  • Support Operations NCOIC
  • Assistant Chief of Staff
  • Support Operation NCOIC
  • Subsistence Supervisor NCO
  • Contracting Officer Representative
  • Platoon Sergeant
  • Senior Supply NCO
  • Instructor Writer
  • Supply Tech GS-5 /7


  • High School Diploma

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