Support Hand Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized and hard working laborer with 12+ years with mixed labor in delivery, factory/manufacturing and customer service while maintaining high safety standards and ability to learn new skills to meet employers needs and expectations. Experience in training and directing employees to complete tasks necessary for the job.

  • Troubleshooting
  • Quality assurance
  • Detail-oriented
  • Interpersonal Communication
  • Safety and compliance
  • Forklift Operation
  • Machine Operation
  • Materials management
  • Equipment monitoring
  • Aerial boom lift operation
  • Forklift operation
  • Customer service skills
  • Time Management
  • Critical Thinking
  • Handheld Scanning Devices
Work History
Courier, 10/2021 to Current
Iron MountainSan Juan, PR,
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Perform pretrip inspection on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operate vehicle safely in highly congested areas with no traffic violations.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Follow company policies and procedures during shift.
Support Hand, 11/2009 to 05/2021
Rogers Group IncSpringdale, AR,
  • Constant observations of unsafe conditions
  • Maintain proper condition/use of PPE daily
  • Maintain equipment to prevent failure
  • Frequent observations of pumps, electric motors, valves to ensure proper condition of equipment
  • Daily fire prevention tour to prevent fires
  • Daily chemical tour/ Stock and fill chemicals as needed
  • Use of large overhead crane use
  • Safely use/operate forklift, aerial boom lift
  • Troubleshoot machines in upset conditions to achieve peak operations/ fix issues with tools available
  • Take inventory of products used to manufacture paper
  • Operate control panels for specific areas of machines
  • Safely use/operate front loader, bobcat
  • Coordinate with management on daily tasks. Prioritize tasks and adjust order of them if needed per situation.
Delivery Driver, 05/2008 to 11/2009
R&R Pet FoodsCity, STATE,
  • Performed walk around on delivery vehicle before beginning shift to verify correct, safe operating order.
  • Sorted packages into truck in order of route for efficiency.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Delivered between 50-125 packages daily
Delivery Truck Driver, 05/2004 to 05/2008
Vista OutdoorCity, STATE,
  • Operated with safety and skill to avoid accidents and delays.
  • Filled orders using pallet jack and forklift and loaded into trailer
  • Packaged and shipped merchandise with FedEx and UPS
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Redirected shipments en route in response to customer requests.
  • Contacted customers to report delayed delivery times.
  • Maintained logbook and work hours in accordance to state and federal laws.
  • Clearly communicated with management expenditures throughout delivery route.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to customers needs.
  • Delivered packages from distribution center to commercial areas using self-developed routes.
  • Removed and unloaded packages from semi truck for customer deliveries, using extreme care to avoid damage to goods.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Organized all shipping paperwork and documented customer payments to keep records accurate and current.
  • Performed pre-inspection of vehicle before each delivery
  • Delivered goods inside business using pallet jack and dolly
Ammunition Assembler, 04/1999 to 05/2004
Company NameCity, State,
  • Employed safety and procedure to assemble components with minimal supervision, exceeding all expected project milestones.
  • Closely inspected parts for cleanliness and freedom from contaminants.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Inspected completed ammunition products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Disassembled, reassembled and corrected changeover.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Safely used hydraulic and pneumatic powered machinery to assemble product.
GED: , Expected in 1999
Walla Walla Community College - Clarkston, WA,

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Resume Strength

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Resume Overview

School Attended
  • Walla Walla Community College
Job Titles Held:
  • Courier
  • Support Hand
  • Delivery Driver
  • Delivery Truck Driver
  • Ammunition Assembler
  • GED