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supervisory detention deportation officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary


I am Honest, dedicated & hardworking with internal drive to deliver excellence. I am consider a tactical team builder with strong background leadership and team development. I have always demonstrated ability to complete tasks accurately despite interruptions and competing demands.

I am a Investigation and Inquires Specialist with fourteen (14) years of experience. I have strong knowledge on 10 USC 1034 (Whistleblower Protections) protection laws, and am skilled at conducting and performing oversight of administrative investigations into allegations of whistleblower reprisal. I am well organized and accomplished in case management. Serving in a one deep position oftentimes performing investigating officer duties while managing the investigative process. I have clear and precise communication skills. I posses excellent judgment and reasoning, analysis of evidence results in defendable conclusions and findings supported by higher headquarters. I am known to be a self starter, taking initiative to improve processes and create investigative tools to produce report of investigations that are compliance with governing directives and completed within mandated timelines.

Experience
10/2020 to Current
Supervisory Detention & Deportation Officer Department Of Homeland Security Las Vegas, NV,
  • As a Supervisory Detention and Deportation Officer assigned to the Atlanta Field Office Secure Communities Unit, I ensure adherence to federal, state, local detention laws and regulations and to the ERO Performance Based National Detention Standards (PBNDS). In my supervisory role, I am responsible for the review and issuance of administrative immigration arrest warrants, complete risk classification assessments to determine arrest and or bond amount. I issue and review Notice to Appear cases to determine legal sufficiency and data quality integrity in our electronic database.
  • As a Supervisory Detention and Deportation Officer I develop and implement policies and procedures to ensure best practices for custody management and case processing of aliens.  I supervise and review that all policies are upheld while transporting detainees. I develop, implement and review emergency contingency plans and participate in decisions related to transfers and Jessicacuations while managing regional bed space limitations.  I provide management and oversight to the daily on-site monitoring of the intake facility to ensure compliance with ICE Detention Standards, policies and procedures and to ensure the health and welfare of detainees.
  • I resolve complex problems requiring interpretation and application of immigration laws, regulations, policies and procedures and I do so while coordinating with the Office of Principal Legal Advisor.  I manage and oversee the DNA collection of detainees at our facility.
  • I collect and analyze operational and strategic data to identify ways to reduce barriers and improve operational procedures and practices. The data is then presented to the Assistant Field Office Director to be used in the determination of resources and enforcement decisions.
  • As a Supervisory Detention and Deportation Officer I supervise the staff assigned to the Secure Community Unit.  I develop and review their performance work plans to ensure performance management. I schedule and certify the completion of their required training. I assign new projects and review the completed work product to ensure the objectives are met. I plan and review schedules and timelines for the completions of work and adjust timelines at my discretion. I provide direction and oversight to my subordinates who are responsible for ensuring that our facilities and the various programs are in compliance with accreditation requirements from the American Correctional Association, ERO’s Performance Based National Detention Standards, Federal Occupational Health, Office of Detention Oversight and various Non-Government groups who monitor the welfare of detainees in ICE custody. 
  • I monitor and control staff and program resources. I create work schedules and certify time and attendance reports and manage any other administrative matters pertaining to my staff.  
08/2012 to 10/2020
Deportation Officer Us Government Other Agencies And Independent Organizations Greensboro, NC,

Experience & knowledgeable Deportation Officer who performed duties within variety of Enforcement & Removal Operation programs.

  • (2018 -2020) FBI Joint Terrorism Task Force- Assigned to work Domestic Terrorism cases Orlando FBI office. Manages cases and coordinates security with responsible agencies for attraction parks in Orlando, Florida
  • (2016-2018) Fugitive Operations Unit- Conducted database checks, prepared large amount of field operations work sheets, located, arrested and processed more than one hundred fugitive aliens. Participated and served as team leader/ case agent during multiple operations. Conducts stationary and mobile surveillance on individuals under investigation
  • (2016-2015) Violent Criminal Alien Section- Managed cases from county and state jails. Successfully processed and prosecuted more than forty cases for violations of federal statue.
  • (2014-2015) Joint Criminal Alien Removal Team- Liaison with local probation offices to identify, arrest, process and removal criminal aliens
  • (2013-2014) Criminal Alien Program- Successfully canvassed case bookings, determined alienage, lodged immigration detainer, arrested, and processed over hundreds of aliens in violation of immigration law. Participated in multiple surge operations
  • (2012-2013) Case Management Unit- Managed a detained case docket with more than 200 detainees. Prepared POCR's, travel document requests, case reviews, OSUPS and others. Worked closely with embassy officials. Coordinated detainee transfers, medical Jessicaluations, and removals

Other duties performed include:

Experience as acting supervisor for the case management unit.

Worked with other federal law enforcement officials to identify, locate and apprehend criminal aliens.

Conducted research & reviews of case files. Gathered information, verified individuals status in the United States. Analyzed data, reports, files for legal proceedings.

Worked closely with the District Attorney's office for all criminal prosecutions.

Testified under oath in criminal hearings, criminal court cases and Grand Jury.

Conducted complex criminal investigations and surveillance work, prepared investigative reports and assisted in complex, difficult and sensitive investigations.

Develops and implemented interesting and interactive learning mediums to increase officers understanding on new case processing guidelines.

Offers specific training programs to help employees maintain and improve job skills.

Trained 50 or more employees on various work related courses.

Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.

Organized office schedules and maintained relationships with necessary agency contacts.

Participated during the creation of standard operation procedure for specific units.

Participated in multiple operations within ICE ERO. Deployed to Phoenix Arizona, Houston Texas, San Bernardino California, Miami Florida and Pittsburgh.

Peer Support Program Coordinator for the Miami AOR. Deployed on various Traumatic Incidents Response (TIRT), and served as the team leader for the deployments. Coordinated travel , assignments and reported to program managers during deployments.

10/2008 to 08/2012
Immigration Enforcement Agent Department Of Homeland Security City, STATE,

Experience and knowledgeable agent who performed duties within a variety of the Enforcement & Removal Operation programs.

  • (2010-2012) Criminal Alien Program- Canvased local jail booking lists for criminal aliens. Conducted database checks. Processed more than hundreds of cases. Wrote charging documents and served documents.
  • (2008-2010) Detention & Transportation Unit- Coordinated detainee transfers. Served case file paperwork.

Worked with other federal law enforcement officials to identify, locate and apprehend individuals.

Conducted research and reviews of case files, and gathered information to verify individuals status in the United States.

Analyzed data, reports and files for legal proceedings.

Trained a staff of more than 50 employees on various work related courses.

Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.

Organized office schedules and maintained relationships with necessary agency contacts.

Coordinated transportation and movement of detainees.

Conducted detainee escort to international destinations.

03/1999 to 10/2008
Criminal Investigator Puerto Rico Police Department City, STATE,
  • Conducted multi-jurisdictional investigations to identify and dismantle drug organizations
  • Verified and authenticated the validity and admissibility of evidence and preserved its integrity for court hearings
  • Testified under oath in administrative hearings and criminal court cases
  • Interviewed subjects, targets and witnesses for information verification and corroboration
  • Conducted stationary and mobile surveillance on individuals being investigated
  • Collaborated with legal staff, the Attorney Generals office and other law enforcement agencies
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence
  • Served on a tactical specialty unit targeted at weapons and narcotics crimes
  • Conducted debriefing's for arrested subjects to obtain information pertinent to investigations
  • Worked for five years as part of the Bureau of Alcohol, Tobacco, Firearms & Explosive Task Force
  • Conducted multiple investigations related to firearms trafficking violations
  • Participated on Title III investigations
  • Led multiple Organized Crime Drug Enforcement Task Force (OCDETF) investigations
  • Presented cases for Federal prosecution
  • Testified under oath in criminal hearings, criminal court cases and Grand Jury
  • Developed and implemented interesting and interactive learning mediums to increase officer understanding of course materials
  • Served as the acting Director for the Illegal Firearms unit in Mayaguez Puerto Rico for over a 6 month period
  • Managed office budget needs
Education
Expected in 2011 to to
MBA: MBA / Strategic Leadership and Management
Metropolitan University - Orlando, FL,
GPA:

Studied manager skills, and leadership skills. Completed with a 4:00 GPA

Expected in 05/2007 to to
BA: Criminal Justice
University Del Este - Cabo Rojo, PR,
GPA:

CUM LAUDE

Expected in 02/2001 to to
Associate: Criminal Justice
College of Criminal Justice - Gurabo, PR,
GPA:
Accomplishments
  • Recipient of the "I am ICE" Directors Award
  • Recognized by the Federal Bureau of Investigation (FBI) for the outstanding performance while conducting duties on the Joint Terrorism Task Force
  • I was successfully rated at an “Outstanding” performance level for over nine years
  • Received multiple time-off and cash awards for my outstanding performance
  • Received multiple recognitions for participating in numerous operations with ICE ERO
  • Recognized for successfully working in conjunction with local law enforcement agencies to apprehend multiple criminal alien at large, contributing to a reduction in local crimes
  • Successfully prosecuted and convicted over Forty (40) criminal cases at the Federal jurisdiction while working as a Task Force Agent with the Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)
  • Reached a millstone and was selected as the Criminal Investigator with the most cases for the Puerto Rico Police Department Narcotics & Illegal Firearms Divisions related to high-end criminal investigations
  • Recognized for the outstanding work while performing as the Interim Director for the Illegal Firearms Unit
  • Contributed to the overall reduction of drug trafficking in the local areas during long term operations
  • Awarded high honors for completing master’s degree with a 4.0 GPA.
Additional Information
  • Successfully completed the Department of Homeland Security Supervisory Leadership Training (SLT)    
  • Successfully completed the Department of Homeland Security Leadership Mentoring Program  
  • Successfully completed the Federal Bureau of Investigation (FBI) Task Force Training Successfully completed the Homeland Security Investigations (HSI) Task Force Training
  • Successfully completed the Enforcement and Removal Intelligence Collection (ERIC) training 
  • Successfully completed Field Operations Training (Prosecution Class DFOTP-P)
  • Successfully completed Field Operations Training (Fugitive Operations Training, DFOTP) Prosecution Module
  • Successfully completed Peer Support Program Training
  • Successfully completed the CPR/First Aid Instructor Certification
  • Successfully completed the Treasury Enforcement Communications System (TECS) training, and served as the System Control Officer (SCO)
  • Successfully completed the Password Issuance and Control System (PICS) training, and served as the office PICS officer
  • Successfully completed multiple criminal investigator training. (Interview & Interrogation, Asset Forfeit Training, Evidence Collection and others)
  • Successfully completed 15 weeks of training at the Federal Law Enforcement Training Center (FLETC)
Highlights
  • Fluent in multiple language (Spanish & English)
  • Database subject matter expert (SME)
  • Leadership education and mentoring program completed 
  • Computer system proficient 
  • Microsoft excel expert
  • Pervious supervisor and director positions (Manager experience) 

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Resume Overview

School Attended

  • Metropolitan University
  • University Del Este
  • College of Criminal Justice

Job Titles Held:

  • Supervisory Detention & Deportation Officer
  • Deportation Officer
  • Immigration Enforcement Agent
  • Criminal Investigator

Degrees

  • MBA
  • BA
  • Associate

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