Supervisor Test and Trace Corp Resume Example

• Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
• Reviewed and edited correspondence prior to release and submission for signature.
• Reviewed and clarified case notes, processed daily case work assignments and document retention, and conducted record searches to support field investigators.
• Answered phone calls and asked appropriate questions to determine which department or staff member could be of service.
• Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
• Managed electronic calendars and scheduled meetings, appointments and conference calls.
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Communicated with other screening staff to promptly call attention to potential or active safety problems.
• Upheld strong customer service standards while completing screenings.
• Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.
• Monitored and conducted passenger screening.
• Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
• Guarded restricted areas to prevent unauthorized entry.
• Operated scanning equipment to keep entrance lines moving efficiently.
• Watched each individual to assess demeanor and look for suspicious behavior.
• Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.
• Completed routine and incident-related documentation.
• Directed passengers clearly for quick movement through security screening process.
• Searched individuals and baggage for devices, weapons and other prohibited items.
• Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.

Take care of attendance, count, train passes, files.
Mentor young men in a group setting
Ensure safety during in and out of state trips to Missouri, Michigan, Georgia,

Virginia, Ohio, Louisiana, California, Florida and Canada

Supervise over several junior counselors and interns

• Served as key corporate representative, liaising with various parties in support of operational excellence.