Supervisor Specialist Cctv resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Skills
Goal-oriented
Processes and procedures
Lead generation
Contract development and management
Issue and conflict resolution
Problem resolution
Leadership
People skills
Reliable and trustworthy
Project planning
Organizational skills
Time management
Customer service
Friendly, positive attitude
Active listening
Experience
06/2019 to 01/2021Supervisor Specialist CCTVProtos Security | City, STATE,
Utilized active listening skills to quickly resolve problems and escalated larger issues to Head Supervisor Cordinator.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Provided effective quality control oversight and eliminated downtime to maximize revenue.
Supervised team of specialists, promoting positive work environment through effective communication, active engagement and hands-on assistance.
02/2017 to 04/2019Lead Bank TellerWells Fargo | City, STATE,
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Prepared and submitted documentation for bank records and compliance purposes.
Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Assisted tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.
05/2015 to 01/2017Drive Through Bank Teller Bank Of Fincastle | City, STATE,
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Maintained confidentiality of bank records and client information.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Education and Training
Expected in 06/2013High School Diploma | Northside High School, Roanoke , VAGPA:
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