Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Seasoned in all facets of Settlement Accounting including; preparing financial statements, accounting audits, SOC audits, knowledge of chargebacks and chargeback reversals, working with rejected transactions by banks and card brands (Visa, MasterCard, Discover, and American Express) and researching funding discrepancies for merchants, the sales channel and company financials for a fast-growing Credit Card/Payment Processor. Demonstrated success in helping to smooth operational and change management while working through multiple company conversions within a credit card business industry that continuously evolves. My ultimate goal is to continue to educate myself in an ever-changing landscape, so that I can effectively maximize my contribution to best support everyone I work with from internal and external customers and stakeholders.

  • Analytical research/Problem Solving
  • Quickbooks
  • NetSuite
  • Auditing
  • Account reconciliation
  • Creating SOP
  • Knowledge of NACHA
  • Excel
02/2018 to 01/2021
Supervisor of Settlement Accounting Ardagh Group Rosemont, IL,
  • Collaborate with CEO and VP of settlement of Billing to set up the accounting operation between MB and Payroc.
  • Oversee financial reporting for Payroc activities to the Sponsorship bank, Fifth Third/MB.
  • Developed and implemented departmental settlement procedures and process.
  • Delegated tasks to accounting staff based upon strength and expertise.
  • Lead and coordinate annual accounting financial audit and SOC for settlement operation.
  • Coordinate process flows between accounting and other department to address and resolve merchants funding variance.
  • Served as liaison between Payroc on behalf of Settlement group and third party partners such as TSYS, FISERV, Paymentech and Discover to improve internal process, staying current with evolving business, and resolves issues.
  • Analyzed files and accounts for discrepancies and resolved variances related to merchant processing or related operational cost.
  • Resolves 70% of funding exception for merchants related to PIN Debit processing.
  • Handle special projects/ad hoc requests.
  • Work with IT to automate or enhance third party data/reporting to streamline settlement processes.
  • Handle monthly reconciling for multiple general ledger accounts.
  • Responsible researching and resolve company financial and merchants funding discrepancies.
  • Delivered in-depth, valuable training sessions to new employees for Settlement accounting duties and financial reporting to the Fifth Third.
  • Evaluated and approved billing invoices and expense reports to monitor and ensure cash flow and cost containment related to acquirers and card brand association such as TSYS, FISERV/Fist Data, Paymentech, Visa and MasterCard. Research the variance against the contract with the acquirers and communicate the to upper manage along with providing the resolution.
07/2010 to 02/2018
Supervisor of Settlement Accounting Integrity Payment Systems LLC City, STATE,
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Approved cash disbursements by verifying check amounts against invoices and authorized checks and wire transfers.
  • Contribute to preparing monthly management and financial reports, including year-end reconciliations.
  • Supported annual audits by providing information and answers to auditors.
  • Developed and implemented departmental accounting policies, procedures and processes.
  • Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
  • Assign tasks to accounting staff based upon strength and expertise.
  • Handle escalated researches for merchants, sales offices and interdepartmental.
  • Worked through company multiple conversions with different acquirers.
  • Help design and build internal operating system for the department by providing input/feedback on modifications needed for both accounting and non-accounting module from finance perspective.
  • Responsible for calculating, disbursing and reconciling sales commissions for inside and outside sales.
  • Conduct Month End Statement analysis to ensure the integrity of the charges billed to merchants.
  • Create loan amortization schedules and track the payoff for various sales channel/office.
  • Handle special projects/ad hoc requests.
05/2005 to Current
Staff/Settlement Account Integrity Payment Systems LLC City, STATE,
  • Achieved compliance throughout all audit areas, including inventory, accrued expenses and accounts payable.
  • Completed in-depth analysis of profitability for inside sales group.
  • Determine and disburse commission inside sales group base on company set requirements.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Managed payroll and time and attendance systems.
  • Reconcile daily ACH payments to merchants against sales received from Visa, MasterCard, and Discover prior to disbursing the funds.
  • Monitored and tracked expenses to keep business on track with financial targets.
  • Provide A/R aging analysis to upper management.
  • Investigated and resolved discrepancies in monthly bank accounts.
03/2005 to 05/2005
Accounting Clerk Robert Half-Temp For Integrity Payment Systems City, STATE,
  • Processed both outgoing and incoming payments and invoices.
  • Provided accounting assistance such as payroll, AP, AR and expense tracking support.
  • Reviewed general ledger entries for accuracy and completeness.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Coded invoices and other records to maintain organized and accurate records.
Education and Training
Expected in 12/2004
Bachelor of Science: Accounting And Finance
Northeastern Illinois University - Chicago, IL
Activities and Honors

Nominated and Awarded Roc Star of Excellence in 2018 by the CEO of Payroc.

Certified biannually for security awareness training through KnowB4.

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