SEARCH

Supervisor II Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SUPERVISOR II
Summary

Seasoned production supervisor familiar with [Industry] operations and best practices. Able to lead and motivate workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high.

Skills
  • FLuent in Spanish
  • Knowledgeable in Policy and Procedures related to Investigations of Abuse/Neglect of Children
  • Leadership
  • Goal oriented
  • Compliance Supervision
Experience
Texas Department of Family and Protective Services | San Antonio, TXSupervisor II08/2018 - Current
  • Ensure compliance with company policies, procedures, and laws when conducting child abuse/neglect investigations.
  • Established clear goals to keep all employees on same level and working collaboratively.
  • Monitored employee performance and conduct retraining to correct problems and optimize productivity.
  • Identify and correct performance, through case reviews, and personnel issues negatively impacting team and business operations.
  • Performed evaluations and reviews for seven employees.
  • Ensured Safety, Permanency, and Well-Being of children by revieing and approving Investigaitons.
  • Review an approve Affidavits for the removal of children prior to filing in court.
  • Testify in court as needed.
  • Maintain a positive working relationship with management, peers, and external stakeholders to achieve a common goal.
  • Ensure unit operates in compliance with timeframes and deadlines.
  • Maintain communication with Child Advocacy Center in order to conduct Forensic Interviews for Sexual Abuse victims.
  • Participate in Multi Disciplinary staffing with Law Enforcement, Forensic Interviewers, and DFPS Staff.
Texas Department of Family and Protective Services | Laredo, TXInvestigator IV01/2015 - 08/2018
  • Conduct Investigaitons of reports of abuse/neglect and assess the current or future risk of abuse and/or neglect of children.
  • Interviewed parents, caregivers, reporters, collaterals, medical professionals, and other professionals who have knowledge of a family dynamics.
  • Interviewed alleged perpetrators of child abuse and determine, with supervisor, the actions needed to be taken to reduce the immediat threat to the safety and well-being of children.
  • Communicated with external stakeholders such as attorneys, judges, law enforcement officials to determine if lelgal action needed to be implemented to ensure the safety and well-being of cildren.
  • Managed a caseload and linked families,victims, and perpetrators to services.
  • Documented all relevant information gathered during an Investigation within the appropriate timeframes as mandated by policy.
  • Generate Affidavits for the removal of children and/or Affidavits for Motion to Participate for court ordered services.
  • Testify in court when seeking legal custody of chidlren.
  • Responsible for adhering to Investigation policy, procedures, and time-frames. In addition, I conducted placement of children in foster homes and implemented Parental Child Safety Placements as needed.
  • Maintain communication with Child Advocacy Center in order to conduct Forensic Interviews for Sexual Abuse victims.
  • Participate in Mutli Disciplinary staffings with Law Enforcement, Forensic Interviewers, and DFPS staff.
Texas Department of Family and Protective Services | San Antonio, TXTraining Specialist IV12/2014 - 01/2015
  • Conducted classroom or distance training sessions utilizing classroom management techniques.
  • Provided Basic Skills Development Training to new staff.
  • Provide ongoing required trainings to staff such as Knowing Who You Are and Strength Based Supervision.
  • Provide training on the proper use of mobile equipment such as tablets.
  • Interpret policy, procedures, and laws to ensure adherence during field practice.
  • Coordinated training with internal and xternal stakeholders such as Attorneys and community resources
  • Evaluated trainees' knowledge and skills development, readiness, ability to apply knowledge and skills in the work setting.
  • Maintained a positive working relationship with trainees' supervisors regarding their class participation, ability to apply the skills needed to be effectiv workers, and/or any developmental needs related to performance.
  • Conducted staffings with supervisors and Program Directors by recommending developmental plans for trainees who did not successfully complete Basic Skills Development Training.
  • Followed workers on the field to provide suport and guidance.
  • Modified/created Power Point Presentations to assist training attendees graps and understand the concepts being taught.
  • Responsible to ensure I was up to date with policy changes for effective teaching.
Texas Departmetn of Family and Protective Services | Laredo, TXFamily Based Safety Services Supervisor II05/2007 - 12/2014
  • Supervise responsible for providing direct delivery services to families in which there was risk of abuse/neglect.
  • Consulted with caseworkers to review progress/regress of cases
  • Ensure permanency, safety, and well-being was established for chidlren at risk abuse/neglect.
  • Evaluate the risk of abuse/neglect in the home and provide recommendations to reduce any sfety threats.
  • Ensure policy and procedures were followed through case reviews
  • Interpret program policy and procedures to staff, other agency staff, and the general public.
  • Consulted with Attorneys and Judges on legal actions as needed
  • Reviewed court reports being filed for the removal of children and/or court ordered services.
  • Maintain communication with Child Advocacy Center in order to conduct Forensic Interviews for Sexual Abuse victims.
  • Participate in Multi Disciplinary staffing with Law Enforcement, Forensic Interviewers, and DFPS Staff.
Education and Training
Texas A&M International University | Laredo, TXBachelor of Arts in Social Work12/2003
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Texas Department of Family and Protective Services
  • Texas Departmetn of Family and Protective Services

School Attended

  • Texas A&M International University

Job Titles Held:

  • Supervisor II
  • Investigator IV
  • Training Specialist IV
  • Family Based Safety Services Supervisor II

Degrees

  • Bachelor of Arts in Social Work

Similar Resumes

View All
Supervisor-II-resume-sample

Supervisor II

Delta Airlines/Regional Elite Airline Services

Minneapolis, Minnesota