My goal is to secure a management position with a company or institution that offers me a consistently positive atmosphere to learn new technologies and implement them for the betterment of the business. I offer strategic and innovative professionalism with dependable experience in Business Management and Telecommunications. Strong leader and communicator with a focus on translating business goals into actionable initiatives by improving performance, profitability, growth, and employee engagement. Solid reputation for building interpersonal relationships with leadership and diverse groups, in efforts maintain a positive customer experience. Keen ability to analyze data and execute strategic human capital initiatives, while delivering accurate, timely, and effective solutions.
-Back Office Support System (BOSS)
Ā· Interactive Voice Response (IVR),
Ā· Process Improvement
Ā· Project Management
Ā· Receiving
Ā· Communication Cost Allocation System (CCAS)
Ā· Voice over Internal Protocol (VOIP)
Ā· Budgets, Billing
Ā· Business Management
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