My goal is to secure a management position with a company or institution that offers me a consistently positive atmosphere to learn new technologies and implement them for the betterment of the business. I offer strategic and innovative professionalism with dependable experience in Business Management and Telecommunications. Strong leader and communicator with a focus on translating business goals into actionable initiatives by improving performance, profitability, growth, and employee engagement. Solid reputation for building interpersonal relationships with leadership and diverse groups, in efforts maintain a positive customer experience. Keen ability to analyze data and execute strategic human capital initiatives, while delivering accurate, timely, and effective solutions.
-Back Office Support System (BOSS)
· Interactive Voice Response (IVR),
· Process Improvement
· Project Management
· Communication Cost Allocation System (CCAS)
· Voice over Internal Protocol (VOIP)
· Budgets, Billing
· Business Management
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