Efficient and organized surveillance professional with 25 years of experience. Correctional Officer Sergeant focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. 25 years in security and safety compliance. Extensive security guard training. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.
Law enforcement background
Criminal law knowledge
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Cashiered with two cash registers at once in tandem to maximize customer flow.
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
03/2015 to Current
SupervisorWalmart － Starke, Fl
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. When hired I started out in Walmart's Sporting Goods
Was promoted to Cap Team 2 Supervisor in October 2016.
My duties include supervising the associates that work on Cap Team 2.
I help unload the trucks Walmart gets everyday.
I help stock groceries.
Assign the associates their tasks for the shift.
Help train new employees learn the proper procedures of being on the Cap 2 team.
05/2013 to 12/2014
Lead Sales AssociateDOLLAR GENERAAL － Waldo, FL
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. My responsibilities include operating the cash register.
stocking the store.
Since I am a manager on duty, I have access to keys and perform managerial duties such as helping the cashiers if they have a return or a void.