Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity. Service-centric Supervisor dedicated to continuous provision of top quality products and support to diverse clients. Cross-functional leader successful cooperating with multi-disciplinary teams and senior level management. Skilled in managing assigned workforce towards achievement of organizational goals. Accomplished Supervisor with strong background planning, organizing and controlling full life-cycle of projects. Applies human resource knowledge to effectively coach, train, assign and discipline teams. Practiced in monitoring, recommending and dynamic business platforms. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Dedicated Supervisor with excellent issue and conflict resolution skills, offering 8 years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results. Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives. Proactive supervisor with experience over 8 of years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Motivational Supervisor with 8 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline. Driven supervisor bringing 20 years of overall experience directing high-producing teams while developing employee loyalty. Organized professional experienced in streamlining production processes. Areas of expertise include troubleshooting, preventive maintenance and waste elimination. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

  • Goal-oriented
  • Processes and procedures
  • Brand management
  • Issue and conflict resolution
  • Leadership
  • Team management
  • Time management
  • Critical thinking
  • Collaboration
  • Work ethic
  • Flexible
  • Basic math
  • First Aid/CPR
  • Organizational skills
Supervisor, 01/2010 to Current
Arizona State UniversityTempe, AZ,
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Enhanced group productivity 96.7% by developing and implementing new strategies.
  • Created training manual for employees to use as reference guide.
  • Coached and mentored 8 staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Maintained delivery schedules through constant evaluation and correction to ensure timely and correct deliveries.

Maintained a fleet of delivery vehicles through periodic maintenance and upkeep.

Daily inventory control through scheduled item counting and correction.

Daily receiving and processing of incoming product.

Skilled in various warehouse equipment, such as: Forklifts, Scissor Forklifts, electric pallet jacks, etc.

Installer Technician, 05/1990 to 08/1999
Altice UsaParker, AZ,
  • Promoted brand awareness.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, and on site
  • Performed all job tasks while complying with company's safety procedures and guidelines.
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components.
  • Insured 100% customer satisfaction through efficient and complete installation of product.
Maintenance Technician, 12/1989 to 05/1990
Meritor IncFlorence, KY,
  • Designed, fabricated and installed upgrades to improve existing equipment.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Maintained facility and residential fixtures, appliances, flooring, walls, etc.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Ran machinery diagnostics rounds to meet performance thresholds.
  • Used numerous tools of the trade to facilitate in all facets of repair and replacement
Education and Training
Certificate: Machinist, Expected in 05/1977
Graff Area Vocational School - Springfield MO,
Certificate: Motorcycle Maintenance And Repair Technology, Expected in 03/1985
Motorcycle Mechanics Institute A Div. of Universal Technical Institute - Phoenix, AZ
Certificate: DOT HazMat General & Safety Awareness, Expected in 02/2016
Compliance Training Online - Online,

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School Attended

  • Graff Area Vocational School
  • Motorcycle Mechanics Institute A Div. of Universal Technical Institute
  • Compliance Training Online

Job Titles Held:

  • Supervisor
  • Installer Technician
  • Maintenance Technician


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