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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivational Supervisor with 2 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.

Skills
  • Processes and procedures
  • Leadership
  • Goal-oriented
  • Issue and conflict resolution
  • Clerical
  • Time management
  • Organizational skills
  • Customer service
  • First Aid/CPR
  • Cash drawer balancing
  • Cash register operation
  • Training and mentoring
  • Liquor regulations and compliance
  • Bank deposits
  • Customer assistance
  • Returns and exchanges
  • ID verification
  • Customer greeting
  • Emotional awareness
  • Patient assessment
  • Customer support and assistance
  • Friendly, positive attitude
  • Multitasking
  • Supervision
  • Tech-savvy
  • Service-oriented mindset
  • Workplace safety
  • Good communication skills
  • Leadership development
Experience
Supervisor, 09/2020 to Current
Collins Aerospace Tulsa, OK,
  • Counting Drawers for the cashiers and for the pharmacy.
  • Counting bank deposits and making sure we get the receipts from the bank when we do the bank deposit.
  • Complied with company policies, objectives and communication goals.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Counted product stock to maintain inventory records.
Shelter Worker, 05/2020 to 06/2021
Challenger School Kearns, UT,
  • Cleaned and kept the house maintained and presentable for current and future residents.
  • Answered the phone 24/7 while working, talking with victims or talking to the police about a new domestic violence/sexual assault situation in the area.
  • Reporting the domestic violence/sexual assault to the social worker/case manager on call for that county.
  • Maintained records of victim contacts for use in emergency or crisis situations.
  • Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
  • Delivered on-call and overnight support to victims and witnesses for 24-hour call center.
  • Reviewed and analyzed violent crime reports to identify crime trends.
  • Liaised between clients and community agencies to arrange assistance in housing, education and child care for clients.
  • Produced referrals for various community resources, housing and transportation services.
  • Acted as role model for clients by exhibiting positive behaviors.
  • Assessed clients' current condition by engaging in conversation and taking notes regarding specific problems.
  • Researched and located resources and services available to clients to provide housing assistance, nutrition assistance and medical assistance.
Teacher, 12/2019 to 02/2020
Rainbow Promise Daycare Center City, STATE,
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Taught children foundational skills such as colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Read stories to children and taught painting, drawing and crafts.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Implemented positive discipline by following policy of warning, timeout and talking with child.
  • Created infant area, toddler area and preschool area of play within daycare area.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
Education and Training
High School Diploma: , Expected in 06/2018
to
Bryan High School - Bryan, OH,
GPA:
High School Diploma: , Expected in 05/2018
to
Four County Career Center - Archbold, OH,
GPA:
  • While enrolled at Four County Career Center I engaged in the Early Childhood Education program. I maintained portfolios for two children during my senior year and did my job to make activities and be a teacher in the class when it was my turn.
  • While being in the Early Childhood Education program I obtained my Communicable Disease training, my CPR/First Aid training, and my Child Neglect and Abuse training.

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Resume Overview

School Attended
  • Bryan High School
  • Four County Career Center
Job Titles Held:
  • Supervisor
  • Shelter Worker
  • Teacher
Degrees
  • High School Diploma
  • High School Diploma

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