supervisor resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
I am a strong, hard working, and organized medical professional. I have been in the medical field for 15 plus years, with experience in several departments and would like to attribute my experience and knowledge to a team for long term employement.
Skills
Proficient in:
Microsoft Office
Adobe Acrobat
AS400
Allscripts
Cerner
Epic
Meditech
Soarian
Insurance verification sites such as: Avilaity, Passport, Transunion.
Evaluated patients needs by obtaining full screening and applied patients for medical benefits appropriate to their needs
Worked with state and federal agencies to obtain resolution of cases and applications submitted on patient behalf
Mentored newly hired employees on daily workflow processes, rules and regulations, and steps to complete effective benefit screenings and data entry on notation
Completed Reports for administration and financial departments
Reviewed and sent back constructive criticism to team members for patient accounts through QA process
Verified Medicaid, Medicare, and other insurances. Billed accounts, obtained and completed pre-auth and retro auth forms and submitted to appropriate insurance agencies and facility departments.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Developed training, tasks, and process guidelines and communicated clear and concise directions to employees.
Trained new employees on the daily work flow, processes according to facility and state guidelines
Evaluated employee performance and coached and trained to improve weak areas.
Worked with management team to implement proper division of responsibilities.
Presented weekly presentations to facilities on standings, and developed processes for improvement and growth.
Managed 20-30 employees on team for several facilities, completed monthly schedules for each facility conducive of employee needs including vacation/PTO requests and made sure facility offices were fully staffed or covered at all times.
ER Coordinator, 12/2013 - 10/2015 Cumberland Farms – Central Falls, RI,
Gathered and organized materials to support operations.
Entered data, generated reports and produced tracking documents.
Coached employees through day-to-day work and complex problems.
Welcomed patients and registered into facility data base.
Verified insurances and added billing to accounts
Triaged patients via interview for visit and performed initial vital checks
Assigned patients to rooms and corresponded with transport, staff, and EMS teams
Corresponded with physicians, nurses, and staff on employee transfer needs via EMS, Life Flight, and other facilities to make sure patient was transported with all needed documentation and medical records.
Entered and maintained departmental records in company database.
Managed filing systems for electronic and hard copy documents to keep organized records.
Led comprehensive staff member training covering key topics.
Phelbotomist, 01/2011 - 12/2013 Lifeshare Blood Centers – City, STATE,
Welcomed donors to blood drive and obtained initial interview questions to see if donor qualified for donation
Performed hematocrit and hemoglobin checks along with obtaining initial vital signs to see if donor qualifies for blood and/or plasma donation
Performed blood and plasma draws via venipuncture process and techniques
Made sure patient was stable after donation and monitored for signs of complications
Set up and prepared for each blood drive: equipment, screening areas, venipuncture and donation areas.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Retail Sales Clerk, 06/2002 - 12/2008 Cavendar's – City, STATE,
Helped customers complete purchases, locate items and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped in stocking shelves with merchandise, along with maintaining display quality.
Finished Sales by check customer out and making sure their needs were completely met by shopping experience.
Education
Bachelor of Science: Biomedical Biology, Expected in 05/2010 - Northwestern State University of Louisiana - Natchitoches, LA GPA: Status -
Obtained Minors in: Mathematics, Chemistry, and Social Services.
Bachelor of Science: Social Sciences, Expected in 12/2008 - Northwestern State University of Louisiana - Natchitoches, LA GPA: Status -
Minors in: Mathematics, Biology, and Biochemistry.
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