Detail-oriented Appliance Sales Specialist maximizing potential sales with industry knowledge for enhancement in service culture. Articulate communicator proficient in consumer relations and product promotion. Successfully achieves performance goals on consistent basis.
Smart Appliance Sales Associate with knowledge in various brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service. Sales-focused individual driven to meet monthly quotas through tried and true marketing techniques.
A valued team player offering extensive high-end appliance knowledge. Looking for an Appliance Sales Associate role with an established company. Personable Appliance Sales Associate determined to meet monthly quotas while driving new business opportunities. Used to working in busy customer-centered environments.
Enthusiastic sale specialist with over 20 years of diverse retail sales experience and over 10 years in appliance sales. Savvy sales professional with engaging and persuasive personality and ability to show genuine concern for customer needs. Quick learner driven to fully understand products and present compelling case for purchase.
Upbeat, customer-focused Sales Associate with 15 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Responsible and friendly specialist able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Eager to learn and help
Skillful in computers with an emphasis in Microsoft Office, PowerPoint, Outlook,
Good communication skills
Team playerand team building.
Planning and coordination
Interpersonal and written communication
Maid Service Of Lake NormanSupervisor | Troutman, NC05/2017 to Current
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Developed position rotation to support continuous improvement and operator development.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Inspected incoming supplies to conform with materials specifications and quality standards.
Provided ongoing training to address staff needs.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Resolved customer complaints and adjusted policies to meet changing needs.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Lowe's Home ImprovementAppliance Sales Specialist | Charlotte, NC05/2017 to 08/2019
Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall satisfaction.
Maintaining an overall management style that follows company best practices.
Overseeing day-to-day operations within an organization,.
Providing direct feedback to staff,.
Managing payroll and personnel databases.
Maintained knowledge of products to educate customers on available appliance options and model variations.
Earned highest level of customer satisfaction rating for past 9 years and frequently welcomed repeat customers.
Created working relationships with vendors to obtain best pricing and maintenance options.
Maintained department and showroom with neat and orderly displays.
Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
Detailed latest promotions, sales incentives and rebates to share with customers, helping clients save on purchases.
Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
Greeted customers entering appliance showroom proactively and courteously.
Shared information on product features for various items to help customers make correct buying decisions.
Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
Approached customers and asked open-ended questions to better understand buying needs and budgets.
Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
Attended product training offered by appliance vendors to stay updated on features and benefits of appliances being marketed.
Promoted company programs, including warranty sales and seasonal promotions to boost sales.
Coordinated schedules with customers for appliance deliveries, and installations.
Home DepotAppliance Specialist | Miami, FL11/2011 to 05/2017
Tested appliance parts with hand instruments such as multimeters.
Instructed customers on how to properly operate, care for and configure appliances.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Created agendas and communication materials for team meetings.
Recognized by management for providing exceptional customer service.
Education and Training
Associate of ArtsMiami Dade CollegeMiami,FL,Counseling Psychology
Associate of ArtsBrigham Young University - IdahoRexburg,ID,International Relations And Affairs, 05/1992
Activities and Honors
Achieved Dean's honor roll
Volunteer at the prestigious Miami Open as safety personal for famous and professional athletes since 2013
Sunday school teacher since 1998
Teachers assistant at CF Miami
Passionate about different cultures and foreign languages
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Companies Worked For:
Maid Service Of Lake Norman
Lowe's Home Improvement
Miami Dade College
Brigham Young University - Idaho
Job Titles Held:
Appliance Sales Specialist
Associate of Arts Associate of Arts
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