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Supervisor Resume Example

Resume Score: 80%

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SUPERVISOR
Skills
  • Customer service
  • Team management
  • Supervision
  • Organization
  • Security systems
  • Communications
  • Relationship development
  • Team building
  • Project organization
  • Administrative support
  • Problem resolution
  • First Aid/CPR
Education and Training
05/2020
High School Diploma
Key West Collegiate SchoolCity, State
Summary

High-energy bringing leadership skills and knowledge developed over year career. Proficient in conducting inspections, and promoting efficient production. Clear communicator with decisive and well-organized person.

Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.

Experience
SupervisorCompany Name | City, State09/2020 - Current
  • Complied with company policies, objectives and communication goals.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Enhanced group productivity % by developing and implementing new strategies.
  • Created training manual for all employees to use as reference guide.
  • Developed position rotation to support continuous improvement and operator development.
SupervisorCompany Name | City, State12/2017 - 03/2020
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Provided ongoing training to address staff needs.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Enhanced group productivity % by developing and implementing new strategies.
  • Created training manual for all employees to use as reference guide.
  • Conducted evaluations and reviews for employees.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Sales RepresentativeCompany Name | City, State10/2017 - 10/2018
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Generated average of $ in sales while securing % goal attainment performance ratio.
  • Created and implemented store displays, promoting sales and growth.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Developed customized sales techniques to successfully sell and upsell and services to new and existing clients.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Sales AssociateCompany Name | City, State01/2015 - 07/2017
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas % or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Surpassed daily sales goals % by cross-selling and promoting additional products.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Prepared cash deposits up to $ with zero discrepancies.
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Resume Overview

School Attended

  • Key West Collegiate School

Job Titles Held:

  • Supervisor
  • Sales Representative
  • Sales Associate

Degrees

  • High School Diploma

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