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Supervisor Resume Example

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SUPERVISOR
Summary
Facilities Supervisor and Technician with 25 years of experience in support of core business hours and customer emergency repairs: 24X7 - 365 in Commercial Building and Residential Property maintenance. Over five years HVAC and 35 years electrical repair experience from hands-on to training classes. Maintains Boiler license for 16 years with 25 years as a craftsman in carpentry and finishing, drywall and taping, flooring and cabinets, and appliance repair and plumbing. I have years of experience in building exteriors including siding, window and door installation as well as roofing; commercial and residential. Possesses strong Team and Customer Service skills; adept at work intake, project management and assessment; effectively scheduling and directing work teams, ordering parts and equipment. Background in residential heating and air conditioning including electrical schematics. Providing hands-on and technical assistance in all work situations.
Highlights
  • Electrical repair- Residential & Commercial Project Management
  • HVAC systems Work team scheduling
  • Boiler License Parts, tools and Equipment Ordering
  • Carpentry: Interior and Exterior expertise, drywall, Strong Team Member with excellent Customer Service
  • flooring & cabinetry and plumbing skills.
  • Project Management
  • Work Team Scheduling
  • Parts, Tools and Equipment Ordering
  • Strong Team Member with excellent Customer Service Skills.
Accomplishments

Supervise and maintain more than 400 rental units, retail property and mobile homes for Detailed Maintenance Co. The value I add to Detailed and any other property management Co. position is that I am highly experienced in every area of maintenance support. There is rarely a situation where a company finds the need to contract out work or a skill at significantly higher costs.This quality of keeping work "in-house" has saved most of the companies I have worked for a significant amount of money. I was awarded an all expenses paid family trip to the Bahamas for exceptional work performance and meeting my 5 states area sales site equipment installations on time and within in contract specifications.

Experience
DETAILED MAINTENANCE MANAGEMENT COMinneapolis, MNSupervisor12/2012 to Current

Working as a Supervisor for a Commercial Property management company during core business hours and customer emergency repair service: 24X7-365. I assess the scope of the project to determine the equipment, tools, materials and parts needed as well as the resources required to successfully complete the project by the required date. I review and order parts and equipment, and assign a work team to the site. I Supervise and support the team on-site with technical resolutions to complex problems resulting in on- time project completion.With time spent on reviewing the scope of the project, assessing the risks and personally inventorying the needed materials, tools and equipment I keep my projects on budget, ensure quality in the work performed, and complete projects on time.

GASSEN PROPERTY MANAGEMENT COMPANYSt Paul, MNMaintenance Technician06/2006 to 11/2012
  • As a Premier property management company; managing over 200 Associations, at Gassen Co., I provided maintenance technician services: 24 X 7- 365.
  • I was a lead Carpenter and general consultant for all remodeling projects.
  • I completed all restorative work whether an upgrade or property repair and provided all carpentry finishing work on a total rebuild.
  • I was utilized to install drywall and taping, insulation, flooring, cabinets, plumbing and HVAC as well as all other interior and exterior finishing work including, doors, windows, siding and roofing.
  • As a Gassen employee I was often requested to deal with the most difficult customer situations as I have the ability to listen to customer concerns, make a connection and do everything in my power and scope of authority to ensure I meet or exceed the customer expectation with high quality for the good of the business.
  • Because of my experience with STOP Inc.
  • and due to networking with Insurance contacts, I was instrumental in awarding the Gassen Company a restoration project in amount of more than $2 M.
  • I was appointed the lead Supervisor on the project through completion.
  • The Gassen Company and I have received several customer appreciation letters for superior work performed for meeting and exceeding the customer expectation.
STOP-SERVICE TEAM OF PROFESSIONALSSt Paul, MNCarpenter05/2004 to 06/2006
  • As a lead Carpenter for STOP Inc., and a member of a team that provided restoration services after Smoke, Fire, Water and Mold damaged a property/s, my core duties were to assess the overall damage of the property, create the scope of work, draft the customer agreement and estimate for the final customer sign-off.
  • The skills I provided were everything from demolition work to total restorative work including: electrical, plumbing, drywall, taping, cabinetry, flooring and all finishing work.
  • STOP Inc., worked closely with all Property/Casualty Insurance companies for damage restitution.
  • With my knowledge of framing, electrical and overall structural restorative construction I was a trusted contact and worked closely with insurance adjusters providing the STOP Company with integrity and uncontested insurance claims.
GASSEN PROPERTY MANAGEMENT CO Association Property ManagementSt Paul, MNMaintenance Technician08/1998 to 05/2004
  • While working as part of a team in support of a variety of Premier Association properties from newer town-homes to older condominium buildings I performed a variety of tasks from boiler and air-conditioning repairs to general property maintenance skills to support the ongoing required Association upkeep.
  • The years I spent doing the variety of different repairs on old and new construction sharpened all of my carpentry and finishing skills.
CREDIT CARD CENTERSt Paul, MNInstaller-Service Technician02/1995 to 08/1998
  • I was the lead technician for the company and performed installations (ATM's) in the 5- state Midwest area.
  • Once a store, restaurant or company was contracted to have an ATM machine installed I would work closely with the owner/manager to determine the power and technology requirements as well as the site schematics, equipment and tools needed.
  • I would travel to the site, wire for the power and data equipment according to codes.
  • I would perform end-to-end testing to ensure the equipment and data transfers were fully functional.
  • I performed on-site training for local support from system reporting to system utilization.
  • I completed all Customer acceptance requirements, testing, training and agreements with a signed document.
  • As a valued member of the company and for bringing all of my Midwest sites on-line within contract time, I was awarded with a fully paid family vacation to the Bahamas.
Education
FIRE/WATER/MOLD RESTORATION2004
Certification, MPLS/ST Paul, MN, Hennepin POOL AND SPA SPECIFICATIONS2003
Pool and Spa Certification (CPO), MPLS/ST Paul, MN BOILER LICENCE2000
Class C Boilers License, MPLS/ST Paul, MN1995ATM INSTALLATION
ATM Technician Installation1993BUILDING ELECTRICAL, St Paul, MN
GED1993HIGH SCHOOL, MN
Cooper HS, Adult Basic Ed, Minneapolis, MN, Hennepin BASIC CARPENTRY AND HANDS ON WORK1987
Polgreen, State of MN , MPLS/St Paul, MN1981
Skills
Premier, ATM, BASIC, Boilers, budget, C, Carpenter, CARPENTRY, consultant, excellent Customer Service, doors, framing, functional, HVAC, insulation, Insurance, letters, managing, materials, windows, networking, new construction, plumbing, Project Management, Property management, quality, repairs, reporting, roofing, scheduling, schematics, Supervisor, Technician, upgrade
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Resume Overview

Companies Worked For:

  • DETAILED MAINTENANCE MANAGEMENT CO
  • GASSEN PROPERTY MANAGEMENT COMPANY
  • STOP-SERVICE TEAM OF PROFESSIONALS
  • GASSEN PROPERTY MANAGEMENT CO Association Property Management
  • CREDIT CARD CENTER

School Attended

  • ATM INSTALLATION
  • BUILDING ELECTRICAL
  • HIGH SCHOOL

Job Titles Held:

  • Supervisor
  • Maintenance Technician
  • Carpenter
  • Installer-Service Technician

Degrees

  • FIRE/WATER/MOLD RESTORATION 2004
    Certification, MPLS/ST Paul, MN, Hennepin POOL AND SPA SPECIFICATIONS 2003
    Pool and Spa Certification (CPO), MPLS/ST Paul, MN BOILER LICENCE 2000
    Class C Boilers License, MPLS/ST Paul, MN 1995
    ATM Technician Installation 1993
    GED 1993
    Cooper HS, Adult Basic Ed, Minneapolis, MN, Hennepin BASIC CARPENTRY AND HANDS ON WORK 1987
    Polgreen, State of MN , MPLS/St Paul, MN 1981

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