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Supervisor Resume Example

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SUPERVISOR
Professional Summary

Motivated sales associates with more than 5 years sales experiences. Independent worker with high energy and great communication skills. Reliable and friendly professional able to work with little oversight and collaboration in team environments and i am also a very organize person

Friendly floor lead with strong understanding of hospitality and food and beverage industries.

Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Accomplishments
  • With my skills and from what i learned i have been nominated and employer of the month from Estefan Kitchen and Yakko-san
  • Supervised team of 50 staff members.
Skills
  • Priority management
  • Training and mentoring
  • Business Development
  • Financial Management
  • Fast learner
  • Team player
  • Posses great leadership qualities personal and professionally
  • Great communication and customer service skills
Work History
12/2020 to 05/2021
SupervisorCompany Name – City, State
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
  • Provided supportive link between external customers and internal operations.
  • Built, managed and coached insourced and outsourced teams.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Worked with management team to implement proper division of responsibilities.
12/2017 to 03/2020
Lead Barback/Floor LeadCompany Name – City, State
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Handled thousands of cash on daily basis, which built trustworthiness and loyalty with owners.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Poured and prepared mixed drinks for over 400 plus customers daily and created new libations drawing in clientele.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Learned how to make wide variety of mixed drinks.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments and snacks.
  • Delivered food to customers at bar and tables.
  • Checked ID cards and verified bar guests were of legal age.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Greeted customers and answered any questions.
  • Provided attentive service and proactively assessed guest needs.
02/2016 to 08/2018
Food RunnerCompany Name – City, State
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Checked buffet and determined which food items needed to be refilled.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
04/2014 to 06/2016
Server AssistantCompany Name – City, State
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Assisted wait staff with timely food delivery and guest requests.
Education
08/2018
Computer Networking Technology
Florida Career College - Miami - City, State
06/2016
High School Diploma
Miami Central Senior High School - City, State
Languages
Haitian Creole:
Native or Bilingual
Haitian Creole:
Native or Bilingual
French:
Full Professional
French:
Full Professional
English:
Native or Bilingual
English:
Native or Bilingual
references

Kemi Alexis- supervisor

786-262-3963

Ed Gindy Alexis- Coworker

786-267-5405

Edyson Durosier- Coworker

786-717-3718

Kenny Hudson- Coworker

954-865-5046

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Resume Overview

School Attended

  • Florida Career College - Miami
  • Miami Central Senior High School

Job Titles Held:

  • Supervisor
  • Lead Barback/Floor Lead
  • Food Runner
  • Server Assistant

Degrees

  • Computer Networking Technology
    High School Diploma

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