Motivated sales associates with more than 5 years sales experiences. Independent worker with high energy and great communication skills. Reliable and friendly professional able to work with little oversight and collaboration in team environments and i am also a very organize person
Friendly floor lead with strong understanding of hospitality and food and beverage industries.
Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
- With my skills and from what i learned i have been nominated and employer of the month from Estefan Kitchen and Quattro
- Supervised team of 50 staff members.
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- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
- Provided supportive link between external customers and internal operations.
- Built, managed and coached insourced and outsourced teams.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Tracked and prepared quarterly reports of sales goals to management.
- Worked with management team to implement proper division of responsibilities.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled thousands of cash on daily basis, which built trustworthiness and loyalty with owners.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Poured and prepared mixed drinks for over 400 plus customers daily and created new libations drawing in clientele.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Learned how to make wide variety of mixed drinks.
- Replaced empty kegs and soda syrups.
- Restocked ice, condiments and snacks.
- Delivered food to customers at bar and tables.
- Checked ID cards and verified bar guests were of legal age.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Greeted customers and answered any questions.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted wait staff with timely food delivery and guest requests.
- Checked identification for minimum age for sale of alcoholic beverages.
- Assisted customers with carry-out service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Refilled condiments on each table between guests or during slow periods.
- Answered questions from restaurant patrons regarding menu items.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Engaged in suggestive selling and other sales techniques.
- Assisted wait staff with timely food delivery and guest requests.
- Offered product samples, answered questions and helped customers find items.
- Checked buffet regularly to handle restocking and cleaning needs..
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School Attended
- North Miami Senior High School
Job Titles Held:
- Supervisor
- Floor Supervisor
- Server Assistant
- Food Runner
Degrees
- High School Diploma
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