Team lead of Enforcement Department.
Review and submit legal referrals monthly.
Submit referrals for Evaders's list, Criminal Non-Support and License Suspension.
Ensure that the filing disposition goal is met Average 200 collection calls monthly.
Bring 10 non-paying cases to paying status by collecting at least one month of child support.
Schedule enforcement CSRP conferences.?
Document all CSRP conference results and submit all agreed and non-agreed CSRP orders to appropriate Assistant Attorney General.
Obtain orders Asses cases for next appropriate action including case closure according to agency policy.
Attend and assist in court as needed.
Review and enter order information in accordance with office/agency policy.
Perform locate work on cases needing locate and tickle cases for follow up action needed.
Negotiate orders and request lump sums.
Answer telephone promptly and avoid placing customers on hold.
Assess and provide on the job training for appropriate staff.
Research and respond accurately to complex program issues Motivate and coach staff toward attainment of office performance goals.
Monitor and report production backlogs to management Conduct team meetings to asses progress on goals, discuss strategies and identify case processing issues.
Assist office management with Public Officials inquiries Exhibit courtesy, respect, professionalism and helpful attitude when speaking with customers, co-workers and management both on the telephone and in the office.
Safety Officer
Notary
Interpreted and relayed legal information in a clear format for clients.
Managed communication with courts regarding status of petitions and granted orders.
Drafted various court documents, invoices and enclosures at attorneys' request.
Composed and typed routine letters of correspondence.
Used computer databases, credit reports, tax and legal filings to locate persons and compile information for investigations.
