Personable Legal Assistant who displays the utmost level of professionalism and confidentiality. Follows directives and employs all necessary steps to excel in high-pressure situations.
Family law familiarity
Oversaw at least 400 child support cases at all times.
Appointed as Team Lead over the Enforcement Department.
Received award for Team Player of the year.
Texas Community Supervision And Corrections DepartmentFort Worth, TexasSupervision Officer
Meets with probationers, takes weekly/monthly reports, collects court ordered fees, and enforces the conditions of probation.
Conducts risk and needs assessments and develops supervision plans based on criminogenic factors.
Conducts home/field visits to monitor probationers' behavior in the community.
Maintains files and documents all contacts with probationers.
Attends necessary court proceedings, maintains relationships with the court, testifies as needed, prepares violation reports and recommends modifications.
Applies risk reduction strategies.
Assesses and applies motivational enhancement techniques.
Provides graduated responses to non-compliance.
Reviews case records to determine compliance with State standards, grant conditions and department policies and procedures.
Reviews case records to determine adherence to department's strategic plan.
Conducts education programs for probationers.
Interacts with referral agencies and victims.
Advises probationers of outside resources for assistance and makes appropriate referrals.
Completes pre-sentence investigations reports.
Runs criminal history checks and orders arrest reports and drivers' license checks.
Conducts diagnostic testing and scoring results.
Performs all other related duties as assigned.
THE ATTORNEY GENERAL OFFICEArlington, TexasChild Support Officer IV
Team lead of Enforcement Department.
Review and submit legal referrals monthly.
Submit referrals for Evaders's list, Criminal Non-Support and License Suspension.
Ensure that the filing disposition goal is met Average 200 collection calls monthly.
Bring 10 non-paying cases to paying status by collecting at least one month of child support.
Schedule enforcement CSRP conferences.?
Document all CSRP conference results and submit all agreed and non-agreed CSRP orders to appropriate Assistant Attorney General.
Obtain orders Asses cases for next appropriate action including case closure according to agency policy.
Attend and assist in court as needed.
Review and enter order information in accordance with office/agency policy.
Perform locate work on cases needing locate and tickle cases for follow up action needed.
Negotiate orders and request lump sums.
Answer telephone promptly and avoid placing customers on hold.
Assess and provide on the job training for appropriate staff.
Research and respond accurately to complex program issues Motivate and coach staff toward attainment of office performance goals.
Monitor and report production backlogs to management Conduct team meetings to asses progress on goals, discuss strategies and identify case processing issues.
Assist office management with Public Officials inquiries Exhibit courtesy, respect, professionalism and helpful attitude when speaking with customers, co-workers and management both on the telephone and in the office.
Interpreted and relayed legal information in a clear format for clients.
Managed communication with courts regarding status of petitions and granted orders.
Drafted various court documents, invoices and enclosures at attorneys' request.
Composed and typed routine letters of correspondence.
Used computer databases, credit reports, tax and legal filings to locate persons and compile information for investigations.
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Companies Worked For:
Texas Community Supervision And Corrections Department
THE ATTORNEY GENERAL OFFICE
WATERS & KRAUSE L.L.P
Baron and Budd
STRAUSBURGER & PRICE L.L.P
Stephen F. Austin State University
Mountain View College
Job Titles Held:
Child Support Officer IV
Legal Administrative Manager
Bankruptcy Legal Administrative
Bachelor of Arts : Criminal Justice Criminal Justice
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