supervising desk adjuster cat project resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment.
Skills
Liability Determination
Critical Thinking
Active Listening
Client Interviewing
Settlement Negotiations
Conflict Resolution
ALE/Supplements/ Contents
Xactimate Specialist
Claims file reviewer
Experienced Desk adjuster
Claims Investigation Process
Large Loss Claims
Education and Training
Bachelor of Arts: FINANCE, Expected in 05/2020 - FLORIDA MEMORIAL UNIVERSITY - , GPA: Status -
GPA: 3.8
Certifications
LCPIC Certification 2022
NFIP Certification 2023
USAA Certification
State Farm Policy Certification
State Farm Estimatics Certification
State Farm Auto Certification
FEMA CERTIFICATION IS-1000
FEMA CERTIFICATION IS-1001
FEMA CERTIFICATION IS-1002
FEMA CERTIFICATION IS-1009
FEMA CERTIFICATION IS-2009A
,
Experience
Property Flood Field Adjuster , 04/2023 - Current BSA Claims Service – City, STATE,
Contacted Insured within 24 hours of assignment date.
Verified details with policyholders and requested additional information.
Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Met with insured and public adjuster to complete a full inspection of the insured home.
Took photos of insured's flood damages .
Recorded flood line at insured home.
Sketched home of risk via Xactimate.
Created estimate and final draft via Xactimate.
Received additional information from insured such as contents, invoices, and contracts.
Supervising Desk Adjuster(CAT) , 10/2022 - 01/2023 Arise Virtual Solutions Inc. – City, STATE,
Analyzed and audited open claims to calculate additional payments owed.
Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
Paid and processed claims within designated authority level.
Reviewed and resolved open claims and change orders to determine entitlement for additional payment.
Make approval or denial decisions for over 150 claims by reviewing evidence, estimates, and photos.
Evaluate and process large loss claims including ALE, supplements, and contents claims.
Collaborate and prepare supplemental estimates via xactimate.
Worked catastrophe claims for Hurricane Ian.
Communicated with public adjusters, lawyers, and policy holders notifying status of claim.
Worked with the catastrophe team to investigate, negotiate, and close property claims for Hurricane Ian
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