Driven, hard working, and personable leader offering results oriented, attention to detail approach with more than 10 years of experience in supervisory roles across diverse environments from the military to hospitality. Motivates employees to exceed customer expectations through positive reinforcement, clear communication, and equal standards in high-volume and fast paced settings, with focus on maintaining quality and cost controls. Service oriented with battle-tested multitasking, safety management, and decision making skills. Adept at promptly assisting guests through uncovering preferences, while providing friendly and upbeat service, resulting in consistent return customers.
Graduated on Commandant's List
Risk Management Course
Combat Life Saver- Medical First Responder Course
Strategic Cultural Awareness
Hazmat and Hazardous Materials Course
Structured Self Development-Infantry Leadership
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