Suite Attendant Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Organized and dedicated Administrative Assistant/Suite Attendant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

  • Customer Service
  • Organization and cleaning
  • Insurance Eligibility Check
  • Problem solving
  • Cleaning techniques
  • Residential cleaning
  • Detail-oriented
  • Takes direction well
  • Payment posting
  • Preparing client sketches
  • CPR certified
UEI College - Phoenix, AZ Phoenix, AZ, Expected in 08/2020 MBIC : Medical Coding And Insurance Billing - GPA :
Brookshire International Academy Phoenix, Az, Expected in 04/2020 High School Diploma : - GPA :
Work History
Vibra Healthcare Inc. - Reimbursement Admin
El Paso, TX, 05/2021 - Current
  • Responsible for printing, sorting and distributing daily correspondence.
  • Responsible for accurately and timely printing and mailing claims and Explanation Of Benefits.
  • Responsible for keying adjustments into billing software system.
  • Responsible for maintaining a strong working knowledge of products and services offered by company.
  • Responsible for contacting patients to obtain new insurance information
  • Maintained excellent attendance record, consistently arriving to work on time
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Carried out day-day-day duties accurately and efficiently
Centerplate At Levi's Stadium - Medical Biller
Indianapolis, IN, 08/2020 - 05/2021
  • Collected payments and applied to patient accounts.
  • Used E-clinicals and insurance portals to input information into computerized patient record system.
  • Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections.
  • Communicated with insurance providers to resolve any denied claims and resubmit.
  • Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
  • Researched and followed up on denied insurance claims.
  • Posted payments and collections on regular basis.
  • Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Omni Hotels - Suite Attendant
Omaha, NE, 12/2015 - 03/2020
  • Resolved complaints and issues involving both guests and employees
  • Provided excellent service to guests and employees
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Developed and managed database to gather and streamline information throughout department
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
  • Trained and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
  • Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols
  • Folded laundry after washing and drying was complete and delivered all finished items to racks for inventory restocking
  • Collected soiled linens and clothing and used pre-treater on stains
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions
  • Reviewed guest room toiletries, amenities and furnishings as part of quality check
  • Collaborated with various team members to ensure guests' requests are met
  • Inspected guest rooms for compliance with cleanliness standards
Weidner - Spa Receptionist
Kirkland, WA, 05/2018 - 06/2018
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Kept reception area clean and neat to give visitors positive first impression
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Collected membership payments from clients and updated account balances
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Balanced spa availability, customer schedules and maximum load levels when scheduling appointments
  • Offered appointment information updates and rescheduling to guests
  • Set spa appointments for spa employees
  • Greeted customers and visitors in-person and via telephone calls
Lucas Landscaping - Landscaper
City, STATE, 12/2013 - 02/2015
  • Installed stonework according to design plan and client specifications
  • Used shears, pruner's and chainsaw's to prune and trim hedges and shrubs
  • Removed overgrowth, hazards and debris from common pathways to improve usability
  • Operated landscaping equipment with focus on safety and efficiency
  • Applied weed- and pest-killing chemicals to lawns to protect growth and improve attractiveness
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance
  • Followed planned landscaping designs to determine where to lay sod, sow grass and where to plant flowers and foliage
  • Assisted with weekly project scheduling
  • Maintained grounds including trimming, weeding and general clean-up
  • Rearranged planting beds and flower gardens seasonally
  • Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds
  • Removed and disposed of debris from work sites to keep areas safe and well-organized
  • Planted bulbs, trees, bushes and flowers
  • Mixed and sprayed fertilizers, herbicide's and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects
  • Monitored daily schedules to ensure timely task completion for each site

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Resume Overview

School Attended
  • UEI College - Phoenix, AZ
  • Brookshire International Academy
Job Titles Held:
  • Reimbursement Admin
  • Medical Biller
  • Suite Attendant
  • Spa Receptionist
  • Landscaper
  • MBIC
  • High School Diploma