LiveCareer-Resume

style team member resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Focused Showroom Manager promoting more than 2 years' expertise in high-pressure environments. A true leader with the desire to be challenged. Looking for a new opportunity with an organization that offers advancement. Customer-oriented Retail Manager with over 2-3 years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Knowledgeable in remodeling, construction. . Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions. Responsive team leader with strong positive background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products. Composed and articulate individual with expert-level product knowledge.

Skills
  • Showroom displays
  • Merchandising selection
  • Client rapport
  • Sales and marketing
  • Driving business growth
  • Customer outreach
  • Creating marketing plans
  • Creating store processes
  • Time management
  • Friendly, positive attitude
  • Team management
  • Problem resolution
  • Relationship building
  • Working collaboratively
  • English and Spanish Speaker
  • Fast Learner
  • Reliable
  • Organized and Tidiness
  • Customer Service
  • Social Skills
  • Negotiation
  • Scheduling Organization
  • Cash management experience
  • Organization
Education and Training
Antelope Valley College Lancaster, CA Expected in Associate of Science : Registered Nurse - GPA :
Lancaster High School Lancaster, CA Expected in High School Diploma : - GPA :
Experience
Qurate Retail Group - Style Team Member
Franconia, NH, 05/2021 - Current

•Kept work area clean and neat to stay productive.

•Fostered clean and sanitary work environment to protect customers and staff from infection.

•Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

•Greeted each client and asked questions to determine fashion needs.

  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Prepared products by adding tags and readying pallets for restocking.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Recommended merchandise to customers based on needs and preferences.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
  • Processed payments and bagged items for customer check out.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Updated pricing and sales signs to promote merchandise.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Maintained attractive merchandise displays to maximize purchases.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Followed instructions to properly arrange merchandise items.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Promoted brand through event marketing, demonstrations and sales.
  • Offered coupons and special deals to increase customer spending.
Consolidated Supply Co. - Fulfillment Team Member
Cda, ID, 05/2021 - Current
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Labeled boxes and placed in outbound collection areas.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Completed shipping paperwork, attached appropriate labels, and scanned barcodes for tracking.
  • Conducted inventory transactions using scanner gun.
Gpm Investments - Showroom Manager
Bloomington, IN, 09/2019 - 05/2021
  • Assisted with picking out such essentials for the showroom, which included light fixtures and flooring.
  • Devised, directed and created construction projects to establish showrooms featuring new exotic, luxury and restored collectible vehicles for retail sales.
  • Oversaw inventory levels, placing orders to manufacturers when stock needed to be replenished.
  • Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
  • Coordinated showroom creation and setup tile,quartz,granite,flooring etc products for retail sales.
  • Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Provided insight on the most effective ways to display furniture to draw in customers and encourage purchases.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Guided and supported 5-10 staff members to consistently achieve team and personal goals.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
  • Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
  • Reviewed project costs, budgets and adherence to schedules.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Answered 30-60 phone calls and emails per day.
  • Managed the schedules of a team of 10 personnel.
  • Worked with suppliers to maintain steady flow of materials and tools required for operation to meet established schedules.
  • Set and confirmed customer appointments.
  • Faxed reports, scanned documents, developed spreadsheets and organized files.
  • Developed and updated scheduling policies covering all department activities.
  • Organized and maintained documents, files and records.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Ordered Material/ Purchases, send employees to jobs.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Relayed productive customer feedback to marketing teams.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
Zero Degrees - Cashier Team Lead
City, STATE, 11/2016 - 03/2019
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.

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Resume Overview

School Attended

  • Antelope Valley College
  • Lancaster High School

Job Titles Held:

  • Style Team Member
  • Fulfillment Team Member
  • Showroom Manager
  • Cashier Team Lead

Degrees

  • Associate of Science
  • High School Diploma

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