Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Interested of opportunities in interior design and real estate. Currently pursuing my liberal arts degree with majors in interior design and hospitality management . I have an appreciation for fine real estate, specifically in apartment properties. I currently have 3 years experience with face to face customer support in retail and sales industry.

Skills
  • Conflict resolution
  • Data management
  • Analytical
  • Teambuilding
  • First Aid/CPR
  • MS Office
  • Proficient with computer applications
  • Expertise in web design
  • Completed drafting course
  • Manual drafting
  • Experience with online drafting software, SketchUP
  • Troubleshooting
  • Planning
  • Coordination
  • Training & Development
  • Work ethic
  • Critical thinking
  • Reliable and trustworthy
  • Supervision
  • Friendly, positive attitude
  • Team management
  • Time management
Experience
Style Team Member, 08/2019 to Current
Goodwill Of North GeorgiaMilton, GA,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Helped multiple customers each day by responding to inquiries and locating products.
  • Won store sales competition for highest number of credit applications
  • Collaborated with fellow sales team members to achieve group targets, and frequently exceeding quotas
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Listened to customer needs to identify and recommend ideal selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Cashier, 09/2018 to 08/2019
Guess?, Inc.Yonkers, NY,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed hundreds of transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues regarding customer complaints
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Received payments for credit accounts and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
Sales Associate, 04/2018 to 09/2018
JusticeCity, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Provided and offered advice to customers leading to sales purchase
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average of 30 customers per day by responding to inquiries and locating products.
  • Collaborated with fellow sales team members to achieve group targets
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Listened to customer needs to identify and recommend relative selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Closed and locked the store accordingly
  • Closed cash registers
Education and Training
High School Diploma: , Expected in 05/2020
Blue Valley North High School - Overland Park, KS
GPA:
: Interior Design, Expected in
Johnson County Community College - Overland Park, KS
GPA:
: Front Office Management & Interpersonal Comm. , Expected in
Johnson County Community College - Overland Park, KS
GPA:

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Resume Overview

School Attended

  • Blue Valley North High School
  • Johnson County Community College
  • Johnson County Community College

Job Titles Held:

  • Style Team Member
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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