- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Interested of opportunities in interior design and real estate. Currently pursuing my liberal arts degree with majors in interior design and hospitality management . I have an appreciation for fine real estate, specifically in apartment properties. I currently have 3 years experience with face to face customer support in retail and sales industry.
- Conflict resolution
- Data management
- Analytical
- Teambuilding
- First Aid/CPR
- MS Office
- Proficient with computer applications
- Expertise in web design
- Completed drafting course
- Manual drafting
- Experience with online drafting software, SketchUP
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- Troubleshooting
- Planning
- Coordination
- Training & Development
- Work ethic
- Critical thinking
- Reliable and trustworthy
- Supervision
- Friendly, positive attitude
- Team management
- Time management
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Style Team Member, 08/2019 to Current
Goodwill Of North Georgia – Milton, GA,
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Surpassed daily sales goals by cross-selling and promoting additional products.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Offered product and service consultations and employed upselling techniques.
- Helped multiple customers each day by responding to inquiries and locating products.
- Won store sales competition for highest number of credit applications
- Collaborated with fellow sales team members to achieve group targets, and frequently exceeding quotas
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Sold various products by explaining unique features and educating customers on proper application.
- Listened to customer needs to identify and recommend ideal selections.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Cashier, 09/2018 to 08/2019
Guess?, Inc. – Yonkers, NY,
- Assisted with purchases, locating items and signing up for rewards programs.
- Monitored sales events, added new merchandise and rang up purchases.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed hundreds of transactions per day with exceptional accuracy.
- Assisted customers with account updates, new service additions and promotional offers.
- Resolved issues regarding customer complaints
- Inspected items for damage and obtained replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Received payments for credit accounts and issued receipts.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Operated cash register, collected payments and provided accurate change.
Sales Associate, 04/2018 to 09/2018
Justice – City, STATE,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Negotiated and closed deals with minimal oversight.
- Provided and offered advice to customers leading to sales purchase
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Offered product and service consultations and employed upselling techniques.
- Helped average of 30 customers per day by responding to inquiries and locating products.
- Collaborated with fellow sales team members to achieve group targets
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Sold various products by explaining unique features and educating customers on proper application.
- Listened to customer needs to identify and recommend relative selections.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Closed and locked the store accordingly
- Closed cash registers
High School Diploma: , Expected in 05/2020
Blue Valley North High School - Overland Park, KS
GPA:
: Interior Design, Expected in
Johnson County Community College - Overland Park, KS
GPA:
: Front Office Management & Interpersonal Comm. , Expected in
Johnson County Community College - Overland Park, KS
GPA:
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