Reliable Retail Sales Associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Understanding and hardworking team player, ready to take on whatever challenges are given.
Skills
Organization
Customer consultation
Sales expertise
Store Merchandising
Sales Goals
Guest Services
Cash Register Operation
Product Knowledge
Education
Northwest Florida State CollegeNiceville, FLExpected in 05/2019 ā āAssociate of Arts:General Studies - GPA:
The University Of West FloridaPensacola, FLExpected in ā āBachelor of Science:Biochemistry - GPA:
Work History
S&T Bank - Style Team Member Downingtown, PA, 04/2019 - Current
Monitored current trends to stay on top of fashions and better serve customer needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Informed guests of appropriate products available to increase retail sales.
Fostered friendly, warm and exceptional customer experience.
Cooperated with coworkers to improve customer experience and manage retail floor
Supported efficient and timely replenishment of sales floor merchandise.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Processed sales transactions using POS system.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Generated brand awareness and positive product impressions to increase sales.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Reported to work early, checked low inventory, and learned sales or special offerings.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Trained in loss prevention, visual merchandising and general sales skills.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
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