LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable Retail Sales Associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Understanding and hardworking team player, ready to take on whatever challenges are given.

Skills
  • Organization
  • Customer consultation
  • Sales expertise
  • Store Merchandising
  • Sales Goals
  • Guest Services
  • Cash Register Operation
  • Product Knowledge
Education
Northwest Florida State College Niceville, FL Expected in 05/2019 Associate of Arts : General Studies - GPA :
The University Of West Florida Pensacola, FL Expected in Bachelor of Science : Biochemistry - GPA :
Work History
S&T Bank - Style Team Member
Downingtown, PA, 04/2019 - Current
  • Monitored current trends to stay on top of fashions and better serve customer needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Informed guests of appropriate products available to increase retail sales.
  • Fostered friendly, warm and exceptional customer experience.
  • Cooperated with coworkers to improve customer experience and manage retail floor
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Processed sales transactions using POS system.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Generated brand awareness and positive product impressions to increase sales.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Reported to work early, checked low inventory, and learned sales or special offerings.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
S&T Bank - Retail Sales Associate
Hilliard, OH, 11/2017 - 06/2019
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Generated brand awareness and positive product impressions to increase sales.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Reported to work early, checked low inventory, and learned sales or special offerings.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers entering store and promoted sales or special programs.
S&T Bank - Retail Sales Associate
Monroeville, PA, 02/2018 - 06/2018
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Inspected merchandise for quality and arranged proper display location on floor.
Victoria's Secret - Retail Sales Associate
City, STATE, 11/2017 - 01/2018
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Generated brand awareness and positive product impressions to increase sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.

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Resume Overview

School Attended

  • Northwest Florida State College
  • The University Of West Florida

Job Titles Held:

  • Style Team Member
  • Retail Sales Associate
  • Retail Sales Associate
  • Retail Sales Associate

Degrees

  • Associate of Arts
  • Bachelor of Science

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