Fashion Merchandising student who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising and retail knowledge.
Routinely helped several customers each day in a high-volume retail outlet.
Received five “exceeds expectations” ratings on customer reviews.
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition.
-Up-sold additional menu items, beverages and desserts to increase restaurant profits.
-Took necessary steps to meet customer needs and effectively resolve food or service issues.
-Recorded customer orders and repeated them back in a clear, understandable manner.
-Properly portioned and packaged take-out foods for customers.
-Carefully maintained sanitation, health and safety standards in all work areas.
-Mastered Point of Sale (POS) computer system for automated order taking.
-Took necessary steps to meet customer needs and effectively resolve -food or service issues.
-Promptly reported complaints to a member of the management team.
-Communicated clearly and positively with co-workers and management.
-Frequently washed and sanitized hands, food areas and food preparation tools.
-Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
-Followed all established restaurant practices and procedures.
Cash Register, Micros System, Microsoft Office, Customer Service, Fashion Merchandising, Styling, Money Management, Organizing, Restocking, Quality Assurance, Retail, Up-Selling, Confident talking with Customers, and Getting Along with Coworkers
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