Dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. I am adept at managing multiple projects with ease using expert time management methods. I have been a receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. I am personable and capable of maintaining open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
Microsoft Office proficiency
Meticulous attention to detail
Strong problem solver
Strong interpersonal skills
I have successfully set up 2 new offices from scratch insuring office organization by using an efficient filing system and customer database protocols. While in college I received the Executive Vice Presidents award for student who faced the most adversities and still completed their degree. I excel quickly in any job and receive raises within the first month of employment.
02/2014 to 06/2016
Student Services SecretaryWestern Nebraska Community College － Scottsbluff, NebraskaManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-workers. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment.
05/2013 to 01/2016
HousekeeperJPro Cleaning LLC － Lingle, Wyoming
This business is owned and operated by my friend Jessica Niles. She has a brain tumor and has had three surgeries to remove it. I have taken over working and running her business for her while she recovers from these surgeries.
My duties included but were not limited to: internal and external communication including phone and face to face conversations. Proper handling of bills and payments. Managed the day-to-day calendar for 22 houses and businesses. Maintained confidentiality and keys for those houses and businesses. Facilitated working relationships with co-workers and clients. Paid meticulous attention to details in accordance with various cleaning tasks. Planned travel arrangements for staff.
07/2012 to 12/2013
ManagerThree D's Coffee and Tea Co. － Torrington, WyomingIn this position I was responsible for everything including: Barista, Cook, Waitress and office responsibilities. My duties included but were not limited to: Barista, Cook and waitress. Planning and managing parties of various types, greeting visitors and responding to telephone and in-person requests. Served as central point of contact for all outside vendors needing to gain access to the building. Maintained an up-to-date inventory. Resolved billing issues. Managed daily office operations and maintenance of equipment. Properly routed agreements, contracts and invoices through the signature process. Managed employee schedules. Posted open positions on company and social media websites. Facilitated working relationships with co-workers and vendors. Completed all tasks in a timely manner in high stress situations.
Associate of Science: Health OccupationsWestern Nebraska Community College － Scottsbluff, Nebraska, United StatesWith an emphasis in Nursing I graduated with honors, received an academic achievement award and maintained Deans List status. I was a member of Phi Theta Kappa and the National Honor Society. I was Student Government Parliamentarian where I used my skills to maintain and reserve the conference room for meetings. I also created power point presentations used for business development.
Associate of Arts: Human ResourcesWestern Nebraska Community College － Scottsbluff, Nebraska, United StatesOffice Administration coursework, Microsoft Office Applications Certificate, Coursework in Administrative Technology, Designed electronic file systems and maintained electronic and paper files, Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.