Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing loan disbursements. Proficient in Financial Aid standards and regulations. Multi-talented Student Loan Processor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced in Financial Aid with over 5 years of experience in Higher Education. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
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