Team-minded Area Supervisor with 22 years of experience in the McDonald's industry, working my way up from Crew Person, Crew Trainer, Swing Manager, Asst Manager, Store Manger, Training Supervisor, Technology Lead, Maintenance Supervisor and Area Supervisor. A flexible and understanding individual with excellent interpersonal and communication abilities. Adept to change and creating a positive and effective work environment, evaluating employee performance and assessing store training and hiring needs. Driven Area Supervisor with great organization skills as well as strategic and patient with all individuals. Accomplished at providing leadership, mentorship and guidance for all employees resulting in turnover decrease and increase in overall sales and growth. Ready to offer exceptional leadership and planning abilities to take on new role in a new setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in most areas of the business.
Supervisors develop trusting and respectful relationships with Restaurant Leaders through effective communication and leadership skills. Learn to effectively gather data, prioritize, analyze and take action to improve restaurant results. Implement solutions with Restaurant Teams and measure restaurant and Patch performance. Coach the fundamentals of the Restaurant Operations Improvement Process (ROIP) and Customer Insights.
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