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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Diligent Staff Member offering 5 year history of handling tasks such as customer service and management independently and efficiently. Learns new processes quickly and consistently seeks out ways to support team objectives. Proficient in microsoft.

Skills
  • Materials restocking
  • Safe equipment operations
  • Advanced [Software] knowledge
  • Customer service understanding
  • Planning and Coordination
  • Organization and Time Management
Work History
05/2022 to Current
Store Manager Comcast Washington, PA,
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Developed new store location from ground up by hiring and training efficient team.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
10/2021 to Current
Staff Member Regal Cinemas Corporation Philadelphia, PA,
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • coach and officiate games of all sports from ages of 3-17.
06/2021 to Current
Stock Associate Ocean State Job Lot Milford, NH,
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
01/2018 to 01/2020
Park Staff Member City Of Hialeah Parks And Recreation City, STATE,
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Provided information and guidance for park visitors, answered questions and inquiries and scheduling rentals.
  • in charge of supervising children under the age of 16 as well as coaching them.
Education
Expected in 03/2024
Associate of Arts: Business
Community Christian College - Redlands, CA
GPA:
Expected in 06/2020
High School Diploma:
Barbara Goleman Senior High School - Miami Lakes, FL
GPA:
Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Community Christian College
  • Barbara Goleman Senior High School

Job Titles Held:

  • Store Manager
  • Staff Member
  • Stock Associate
  • Park Staff Member

Degrees

  • Associate of Arts
  • High School Diploma

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