Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Diligent Staff Member offering 5 year history of handling tasks such as customer service and management independently and efficiently. Learns new processes quickly and consistently seeks out ways to support team objectives. Proficient in microsoft.

  • Materials restocking
  • Safe equipment operations
  • Advanced [Software] knowledge
  • Customer service understanding
  • Planning and Coordination
  • Organization and Time Management
Work History
05/2022 to Current
Store Manager Comcast Washington, PA,
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Developed new store location from ground up by hiring and training efficient team.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
10/2021 to Current
Staff Member Regal Cinemas Corporation Philadelphia, PA,
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • coach and officiate games of all sports from ages of 3-17.
06/2021 to Current
Stock Associate Ocean State Job Lot Milford, NH,
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
01/2018 to 01/2020
Park Staff Member City Of Hialeah Parks And Recreation City, STATE,
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Provided information and guidance for park visitors, answered questions and inquiries and scheduling rentals.
  • in charge of supervising children under the age of 16 as well as coaching them.
Expected in 03/2024
Associate of Arts: Business
Community Christian College - Redlands, CA
Expected in 06/2020
High School Diploma:
Barbara Goleman Senior High School - Miami Lakes, FL
Native or Bilingual
Native or Bilingual

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School Attended

  • Community Christian College
  • Barbara Goleman Senior High School

Job Titles Held:

  • Store Manager
  • Staff Member
  • Stock Associate
  • Park Staff Member


  • Associate of Arts
  • High School Diploma

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