Passionate retail manager with nearly a decade of proven sales leadership experience. Demonstrated abilities in meeting and exceeding sales objectives, driving next level talent as well as quickly adapting to and embracing changing store initiatives.
Lead Joann Fabrics transition and relaunch.
Experience in sales analysis and continued development of store against metrics
Mastery of payroll management and associate scheduling.
Experience developing talent for next level roles; recognized for retention and performance management.
Passionate delivery of company vision: experienced in executing floor sets.
Regionally Recognized Leader in Credit Card Sales (Target)
Promoted from Assistant Store Manager to Store Manager after one year with Bath and Body Works.
Recognized achievements in delivering 24% increase over ly signature collection sales.
District recognized achievements in customer capture and average dollar sales.
Store Manager/ Assistant Store Manager Apr 2014 to Current Bath and Body Works - Sault Ste Marie, Mi
Increased Signature Sales 24% over LY
Hired and developed bench for next level talent.
Analyzed business trends to create clear action plans through scheduling and development tools.
Maintained customer capture at 72% phone and 50% email capture over last year.
Operations Manager/ Freight SupervisorNov 2012 to Apr 2014 Joann Fabrics and Crafts - Sault Ste Marie, Mi
Developed store classroom program
Led floor management during store relocation and relaunch
Managed 20 regular employees and over 40 employees during store relaunch
Directed store inventories, floorsets, and scheduling
Guest Service Team Leader/Guest Service AssistantMar 2008 to Nov 2012 Target - Redding , California
Promoted from Guest Service Assistant after 6 months
Recognized leader in Credit Card Sales
Directed over 40 employees in four different departments
Implemented recognition plans to motivate sales team and drive morale
Certifiate, General Management2016University of Phoenix
Bachelor of Science, Business Communications2016University of Phoenix
Associate of Arts, Business Communications 2014University of Phoenix