Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Passionate retail manager with nearly a decade of proven sales leadership experience. Demonstrated abilities in meeting and exceeding sales objectives, driving next level talent as well as quickly adapting to and embracing changing store initiatives. 
  • Lead Joann Fabrics transition and relaunch. 
  • Experience in sales analysis and continued development of store against metrics 
  • Mastery of payroll management and associate scheduling. 
  • Experience developing talent for next level roles; recognized for retention and performance management. 
  • Passionate delivery of company vision: experienced in executing floor sets.  
  • Regionally Recognized Leader in Credit Card Sales (Target)
  • Promoted from Assistant Store Manager to Store Manager after one year with Bath and Body Works. 
  • Recognized achievements in delivering 24% increase over ly signature collection sales. 
  • District recognized achievements in customer capture and average dollar sales. 
03/2014 to Current Store Manager/ Assistant Store Manager Bath And Body Works | City, STATE,
  • Increased Signature Sales 24% over LY
  • Hired and developed bench for next level talent. 
  • Analyzed business trends to create clear action plans through scheduling and development tools.
  • Maintained customer capture at 72% phone and 50% email capture over last year.
10/2012 to 03/2014 Operations Manager/ Freight Supervisor Joann Fabrics And Crafts | City, STATE,
  •  Developed store classroom program
  •  Led floor management during store relocation and relaunch
  • Managed 20 regular employees and over 40 employees during store relaunch
  • Directed store inventories, floorsets, and scheduling
02/2008 to 10/2012 Guest Service Team Leader/Guest Service Assistant Target | City, STATE,
  •  Promoted from Guest Service Assistant after 6 months 
  •  Recognized leader in Credit Card Sales
  • Directed over 40 employees in four different departments
  • Implemented recognition plans to motivate sales team and drive morale
Expected in 2016 Certifiate | General Management University of Phoenix, , GPA:
Expected in 2016 Bachelor of Science | Business Communications University of Phoenix , , GPA:
Expected in 2014 Associate of Arts | Business Communications University of Phoenix, , GPA:

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