Store Manager Resume Example
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STORE MANAGER
Professional Summary
Enthusiastic, highly-motivated Healthcare student with proven leadership skills, who likes to take initiative and seek out new challenges to create long term career opportunities that enables me to learn and build expertise across an array of patient support services. As a Certified Phlebotomy Technician I, I'm seeking the opportunity to apply my overarching skills and knowledge in a Laboratory based clinic or Hospital setting. My overall qualifications and self-passion to serve in the healthcare industry has led me to select this rewarding career path.
Skills
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Work History
August 2020-CurrentStore Manager | Games Workshop | Tucson , AZ
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Contributes to team effort by accomplishing related results as needed.
August 2019-August 2020Team Coordinator | Medstar Health | Calverton , MD
- Worked with customer service to handle escalated customer issues.
- Conducted new-hire trainings five times per year.
- Covered shift shortages for Sales Associates shifts to keep production schedule on time.
- Assigned various tasks to group members according to skills and experience to achieve maximum productivity.
- Increased Customer based credit card applications by 50% of the minimum daily requirement.
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed team workload to reach targets for specific tasks.
- Addressed customer service overflow to reduce complaints.
October 2018-August 2019Sales Associate | Breakthru Beverage Group | Sussex County , DE
- Familiarized with running POS System: Epicor Retail POS Solutions.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
Education
Expected in May 2021Associate of Science: PsychologyPalomar College, City, State
- Expected to graduate from Palomar College in early Spring of 2021 and transition to California State University San Marcos.
- Current GPA: 3.6
July 2020Phlebotomy Technician Training : Healthcare Miracosta College, City, State
June 2019High School Diploma: West Carteret High School, City, State
- Professional development completed in Nursing Education with Carteret Community College in Morehead City, NC.
- Volunteered as a Registered Nurse Assistant at Carteret Health Care Hospital in Morehead City, NC.
Certifications
- First Aid/CPR Certified
- CA Registered Certified Phlebotomy Technician I - License # CPT-02137082 - Issued: 09/03/2020
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Resume Overview
School Attended
- Palomar College
- Miracosta College
- West Carteret High School
Job Titles Held:
- Store Manager
- Team Coordinator
- Sales Associate
Degrees
- Associate of Science : Psychology
Phlebotomy Technician Training : Healthcare
High School Diploma :
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