High-performing Store Manager familiar with managing a range of personalities. Experience with stand-alone stores and ones in a mall environment.
Staff training and development
Store Manager09/2013 to 05/2017 The North Face – Dawsonville, GA
Sales & Profitability - lead a team to drive sales of $6 million
Brand Experience / Customer Service
Training & Coaching
Loss Prevention & Compliance
Key partner in the district - helped recruit and train new Store Managers - helped in multiple locations that were without a manager or needed mentorship - participated in new store openings throughout the country (WI, MN, SC, NYC - 5th Avenue - specially selected team)
Lead a team of 5 store leaders (1 Assistant Store Manager, 3 selling supervisors and 1 backroom supervisor) and 15 selling associates
Interviewed job candidates and made staffing decisions
Counted cash drawers and made bank deposits
Scheduled and led weekly store meetings for all employees
Reported to the district manager regarding all store and staff issues
Store Manager06/2009 to 08/2013 Rugged Wearhouse – Duluth, GA
Responsible for driving sales and maintaining a profitabile $2 million store by maximizing store team and controlling expenses.
Manage profit and loss statements, sales budgeting and forecasting, payroll, staffing, and employee development.
Manage the highest volume store in the district out of 14 stores.
Highest dollar increase over last year in the company due to improved freight flow from the back room to the sales floor and maintaining a consistent inventory level.
Lead a team of 2 Assistant Store Managers and 11 associates to merchandise and present the brand according to company guidelines.
Starter/Marshall03/2008 to 06/2009 Atlanta Athletic Club – Duluth, GA
The Atlanta Athletic club is a private 36-hole country club that has hosted numerous prestigous professional and amatuer events.
Responsible for catering to the needs of the golf membership.
Responsible for coordinating and overseeing of daily play scheduled for both guests and members.
Assist in the training and development of new golf employees.
Executive Team Leader08/2003 to 10/2007 Target Corporation – Alpharetta, GA
Responsible for driving profitable sales in a $42M high volume store with 170 team members.
Contributed to store increase in sales of 8% over last year.
Manage the highest volume soft lines department in the district with $15M in sales.
Increased sales 14% over previous year.
Led a team of 4 Team leaders and 20 team members to merchandise and present the brand according to company guidelines.
Highest gross margin in the district due to managing shrink and maintaining a consistent inventory level - exceeded all stores in the district and company.
Assigned additional responsibility of "Expense Captain".
Monitor all controllable expenses for the entire store which ties directly to the overall store bonus for the leadership team.
Ran successful logistics process during a critical 4th quarter which led to a pay grade promotion and a more challenging assignment.
Managed a team of 50+ team members.
Department Manager09/2001 to 08/2003 Galyan's Trading Company – Buford, GA
Responsible for sales in Camping, Outdoor apparel and Cycling.
Successfully generated $4 million dollars in sales through team of 25 associates.
Developed weekly sales goals for each department with specific individual goals for each associate.
Increased sales by 8% over previous year through daily coaching and disciplined follow-up.
High School Diploma: Chattanooga State-