A key success to my professional career includes my exceptional dependability not only to my customers, but to the company I help manage. I'm a hardworking highly motivated team member, with good customer
relation skills. I have the ability to deal with
stressful situations presented on a daily basis. I am efficient, well organized, adaptable
and goal oriented as a leader and as a team-member. I also possess exceptional written and verbal communication skills.
Store Manager January 2012 to September 2016Company Name － City, State
Took ownership of every aspect of a customer's
experience. I would greet customers upon
arrival and note anything unusual that they may be experiencing to better
service their vehicle. I would relay
that info to the service technicians.
Once service has been completed I would explain the service performed and
ensure customer satisfaction, then completed the transaction.
Oversaw daily operations such as inventory management
and re-ordering product.
Knowledgeable tech with proven sales background.
Responsible for troubleshooting issues, with vehicles and customers.
Maintained a store ticket average of at least $75 every month, with high customer retention. Helped market stores to bring in new customers.
Maintained a clean shop, where everyone understood
cleanliness was essential for customers and employees.
Assistant Manager October 2016 to February 2017Company Name － City, State
Opened and closed shop.
Maintained proper till.
Serviced and sold service on customers vehicles.
Maintained proper inventory levels.
Trained new employees on correct procedures.
Achieved %100 customer satisfaction.
Courtesy Technician March 2010 to December 2011Company Name － City, State
My main duty was to ensure every vehicle that came in for service got cleaned. I vacuumed the interior. washed exterior windows, set tire pressures, and put a window sticker in every car.
When the store was opened i was also responsible for cleaning all equipment, shop, lobby and bathrooms.
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Grandview High School
Metropolitan State University
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