Reliable and friendly Store Manager, who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Reliable and punctual Manager, who possesses an excellent work ethic and more than 14 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Inventory control procedures
Cash handling accuracy
Personnel training and development
Superb sales professional
Strong communication skills
Proficient in MS Office
2014 Food Lion Store Manager of the Year for the Lumberton Region.
Graduate of Store Manager College
Food Lion, LLCPembroke, NCStore Manager05/2014 to Current
·Oversee the day to day operations of the entire store.
·Approve schedules for all departments.
·Review financial reports and complete CAO walks.
·Assist in completing department inventories.
·Complete performance management on associates
·Order supplies for the entire store.
·Complete weekly meeting with department heads.
·Supervise 60 part time and full time employees.
·Make bank deposits and verifies the statements
when they arrive from bank.
performance appraisals each year on associates.
07/2013-05/2014 Assistant Store Manager Maxton, NC
07/2013 Customer Service
Manager St. Pauls
10/2012 Asst. Customer Service
Manager Maxton NC
10/2007 – 04/2010 Sales Assistant Pembroke NC
Robeson Community CollegeLumberton, NCAdministrative Assistant06/2011 to 07/2013
Occupational Extension and Human Resource Directors (CE) Assist students over the phone and walk-ins with registering for classes and collecting payment.
Build sections for classes ran by the directors.
Register all students after packets have been received from the instructors.
Make sure all paperwork is filled out correctly and make files for ICR report.
Grade all classes after they are completed.
Register classes, print instructor's contracts, build sections, grade classes, and print graded rosters, print class status reports from colleague/Datatel system.
Assist Executive Assistant to the VP of Continuing Education with ICR report, Student/Instructor overlap reports.
Complete E-Procurement for all supplies needed by directors for instructors.
Collect all payment and submit to the business office.
Gave access to online students for classes on Ed2go.
Make trips to prison to get paperwork signed and to carry packets.
Keep the Con-Ed portion of website updated with current information.
Served as building coordinator for emergency situations.
Robeson Community CollegeLumberton, NCFinancial Aid Assistant11/2009 to 06/2011
Assist students with FAFSA applications.
Assist with verification of financial information and award students per verification.
Help Financial Aid Specialist with R2T4 and also assisted with state grants.
Answer phones and questions for students that walked in the department.
Assisted with FAFSA day at RCC.
Served as Special Assistant to the Director of Financial Aid.
Completed E-Procurement for all supplies needed by the director.
Create al forms for Financial Aid department including Summer School Application.
Lowes FoodsLumberton, NCOffice Assistant10/2002 to 10/2007
Supervised 15 Front End employees.
Controlled cash flow in and out of office.
Take care of customer needs and concern at the Customer Service Desk.
Received payments of Returned Checks, Lottery Machine and Video Rentals.
Associate Degree08/2008Robeson Community College, Lumberton, NC
Students in Free Enterprise (SIFE) Complete projects that give back to the community (12 projects completed) Learn what it takes to run and operate a business by learning real life situations. We take the knowledge we learn to better our communities. Sigma Alpha Psi, The National Society of Leadership and Success (Honorary) Lifetime Member/Society Treasurer, 2010-2011 Society President Become Leadership Certified. Learn what it takes to be a leader. Learned from live CEO's and professionals of companies, what it takes to be successful. Elected Treasurer to handle all financials for the society. UNC Pembroke Student Government Association
Honors/Awards and Volunteer Experience Students in Free Enterprise (SIFE) Complete projects that give back to the community (12 projects completed) Learn what it takes to run and operate a business by learning real life situations. We take the knowledge we learn to better our communities. Sigma Alpha Psi, The National Society of Leadership and Success (Honorary) Lifetime Member/Society Treasurer, 2010-2011 Society President Become Leadership Certified. Learn what it takes to be a leader. Learned from live CEO's and professionals of companies, what it takes to be successful. Elected Treasurer to handle all financials for the society. UNC Pembroke Student Government Association Senator of the Year Award President's Award for Leadership Committee of the Year (Student Affairs) served as Chair UNC Pembroke Honor's List Robeson Community College Volunteer for 168 hours in Records and Registration assisting with graduation and registration process.