Store Manager Resume Example Uniqlo Skyview Center

STORE MANAGER

Professional Summary

Results-driven Store Manager determined to exceed company sales goals. Leverages financial and marketing education to make smart purchasing and merchandising decisions. Effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.

Skills

• Retail Store Operations

• P&L Management

• Budgeting & Cost Controls

• Shrink Reduction/Loss Control

• Customer Service Excellence

• Team Building/Training/Supervision

• Inventory Management Merchandising Strategies

Work History

Store Manager, 03/2015 to Current
Uniqlo Skyview Center – Flushing, NY

Set company record for achieving 300% to sales target during the store\'s grand opening
Achieved 238% to sales target for FY2015?
Manage a team of 2 Assistant Manager, 2 Supervisors, 3 Supervisors In Training and 65 Sales Associates
Maintains store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results
Achieved 2nd lowest missing SKU ratio and over 40% of top 60 inventory ratio
Creating initial allocation strategies for new item launches
Developed a short-term and long-term training plan for supervisors and associates in preparation for store opening and future growth with the company

Assistant Manager, 08/2015 to 03/2016
Uniqlo Atlantic Terminal – Brooklyn, NY

Interviewed job candidates and made staffing decisions
Ordered and controlled inventory by researching emerging products; anticipating buyer interest
Oversaw marketing and sale function as well a day to day operation of the business
Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor
Increased profits through effective sales training and troubleshooting profit loss areas.

Assistant Store Manager, 03/2013 to 08/2015
Uniqlo Soho – New York City, NY

Generated repeat business through exceptional customer service.
Controlling over $8M in inventory through properly analyzing sales trend to help maximize gross profit
Create a motivating environment where sales associate can grow both professionally and individually

Customer Service Advisor, 04/2009 to 08/2009
Uniqlo Soho – New York, NY

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Routinely answered customer questions regarding merchandise and pricing.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Provided ongoing guest service, including giving fashion advice.

Cash Wrap Supervisor, 08/2009 to 08/2011
Uniqlo Soho – New York City, NY

Oversaw team of 20 cashiers and service staff.
Encouraged development of new cashiers with positive reinforcement.
Received and processed customer payments.

Supervisor, 08/2011 to 03/2013
Uniqlo Soho – New York City, NY

Ran markdown reports, managed store replenishment and analyzed buying reports.
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Completed stock orders and managed inventory levels.

Education

English, History, 2006-2009
CUNY - Hunter College - New York, NY

Certifications

Microsoft (Word, Excel, Power Point), POS and Inventory System

Resume Overview

Companies Worked For:

Uniqlo Skyview Center
Uniqlo Atlantic Terminal
Uniqlo Soho

School Attended

CUNY - Hunter College

Job Titles Held:

Store Manager
Assistant Manager
Assistant Store Manager
Customer Service Advisor
Cash Wrap Supervisor
Supervisor

Degrees

English, History , 2006-2009

Store Manager Resume Example

Resume Score: 70%

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