LiveCareer-Resume

store manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Sales Strategies
  • Multitasking and Organization
  • Cash Management
  • Store Operations Oversight
  • Team Building and Leadership
  • Shift Scheduling
  • Inventory Management
  • Recruiting and Hiring
  • Customer Service
  • Store Merchandising
  • Policies and Procedures
  • Employee Supervision and Motivation
  • Payroll Management
  • Performance Assessment
  • Hiring and Onboarding
Experience
Store Manager, 04/2021 - Current
Cash Store Hudson, WI,
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
Store Manager, 07/2018 - 04/2021
Cash Store Hurst, TX,
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Designed training schedules for new and existing employees.
  • Mentored team members to succeed and advance within department and company.
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Maintained physical inventory of merchandise and implemented systems to monitor costs.
  • Executed multiple projects simultaneously, coordinating and prioritizing tasks.
Store Manager , 03/2016 - 06/2018
Cash Store Idaho Falls, ID,
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
  • Consulted with hiring managers to further understand business requirements and inform pipeline development.
  • Analyzed hiring and retention trends to inform organizational talent priorities.
Assistant Manager, 04/2015 - 06/2016
Levi Strauss & Co. Saint Augustine, FL,
  • Developed key customer relationships to increase sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assisted in employee recruitment, hiring and interview processes.
  • Developed employee orientation and training programs for new hires.
  • Handled employee discipline and termination to address policy infractions.
  • Created and implemented employee retention strategies.
  • Built product displays and placed appropriate signage for merchandise.
  • Participated in physical inventory counts to keep information accurate and current.
Store Manager, 04/2010 - 04/2015
Cash Store Kyle, TX,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Updated and maintained store signage and displays.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education and Training
High School Diploma: , Expected in 06/2009
-
Carson Senior High School - Carson, CA
GPA:
Status -
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by average of 24.7% in 2022.
Additional Information
  • Very reliable, hard working individual
  • Strength in creating positive work environment
  • Very open and flexible availability
  • Willing to communite

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Carson Senior High School

Job Titles Held:

  • Store Manager
  • Store Manager
  • Store Manager
  • Assistant Manager
  • Store Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: