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Store Manager Resume Example

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STORE MANAGER
Summary

Dedicated leader with motivation to maintain customer satisfaction and contribute to company success. Friendly sales attitude with over 6 years of experience working in diverse retail and customer service environments.

Highlights
  • Energetic and reliable sales employee
  • Extremely friendly customer service
  • Top sales performer
  • Exceptional leader
  • Fashion and design background
  • Critical Thinker
  • Consistent organizational skills
  • Outstanding communication skills
  • Fast learner
  • Team builder
  • Accurate Cash Management
  • Store operations
  • Motivated/ Driven
Accomplishments
  • Completed Freedman Business Course
  • Awarded "Top Sales Manager of the Year” in 2011 and 2013
  • Awarded two scholarships From Pima Community College and University of Arizona in pursue of a Business Degree
  • Promoted to Merchandising Manager, including the up keep of current marketing for entire store
  • Known for Cooperate-Surveyed Customer Positivity
Experience
Store Manager Apr 2014
Sunglass Hut, Luxottica Co. － Tucson, Az
  • Hired an entire new team
  • Brought store up to standards and continued exceeding success
  • Reconfigured associate job responsibilities based on production level
  • Took upon extra responsibility for South West region; when in need of assistance
  • In process of being a Social Media Ambassador
  • Achieved highest successions store in all performances of six weeks straight
  • Learned and co-installed all new Cooperate systems for Point of Sale Unit
  • Trained leaders in Tucson on CIAO Systems
  • Established a daily routine to keep current with company standards
  • Consistently maintained high morale
  • Encouraged communication and energy in and out of work environments
  • Expert level of business insights and constructive tools
  • Required self motivation to stay connected with Region Manager and other neighboring stores
Assistant Manager Sep 2013 to Apr 2014
 Pandora Jewelry － Tucson, AZ
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Trained all new managers on store procedures and policies.
  • Trained staff to deliver outstanding customer service.
  • Worked closely with the district manager to formulate and build the store brand..
  • Became familiar with different styles and makes of jewelry
  • Sought out romancing and building product value
  • Advanced link-selling skills
  • Gained commitment from sales team from leading by example
  • Built strong associate and customer bonds
  • Managed Marketing allowing close interaction with Pandora Cooperate Representatives
Full Time Sales Associate with Key Aug 2010 to Sep 2011
 Origins, Estee Lauder Co. － Tucson, AZ

  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Fulfilled customer shipping needs using UPS and USPS methods.
  • Maintained daily record of all transactions.
  • Analyzed marketing information and translated it into strategic plans.
  • Contributed to merchandising ideas at team sale meetings.
  • Excelled in sales performance
  • Responsibility over Store opening and closing
  • Mini- Facial Certified
  • Make- up Styling Ambassador
  • Upheld custom client book-keeping
  • Established long lasting customer relationships
Sales Associate Apr 2010 to Dec 2010
 Bath and Body Works － Tucson, Az
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Lead other associates through Floor Set changes.
  • Always maintained an upbeat and knowledgeable experience for the customer.

Cafe Brewista/ Register Supervisor/Box Office Attendant Jul 2008 to Apr 2010
 Cinemark Theatres － Tucson, Az
  • First hands-on experience with customer relations
  • Responsibility of Shift Management
  • Register Trained
  • High Pace Level of Interaction
  • Time Management
Education
Bachlor of Liberal Arts, General Education 2016 University of Arizona － Tucson, Az, US

8 Credits Accomplished with intention of completion of a four-year Bachelors Degree.

Associates of Business (Transferable), Business 2015 Pima Community College － Tucson, Az.

Completed 3 semsters of Full-Time Course Hours

Courses Included: General Education, Macro Economics, Micro Economics, Statistics, and Intro into Computers
2013 Freedman Business Course － Tucson, Az, US

Completed eight weeks of a company-provided course on how to excel in selling and comprehend the art of customer interaction.

Graduate 2011 Desert View High School － Tucson, Az GPA: Awarded All- American Student Scholarship Awarded Jaguar Spirit Award Graduated top 30% of Class

Awarded All- American Student Scholarship

Awarded Jaguar Spirit Award

Graduated top 30% of Class
Interests
  • Secretary of Non-Profit Trips for Kids
  • Actively volunteer with Pantano Christian Church as a Sunday School Chaperon
  • Participate in guiding high school students in finding jobs with the United States Air Force Guard Base
  • Immensely interested in activities outdoors
Skills

Cashiering, Clientèle, Customer Satisfaction, Customer Service, Instruction, Inventory, Management, Sales, Speech, Decision Making, Effective Work Ethic in High Stress Enviornments

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Resume Overview

Companies Worked For:

  • Sunglass Hut, Luxottica Co.
  • Pandora Jewelry
  • Origins, Estee Lauder Co.
  • Bath and Body Works
  • Cinemark Theatres

School Attended

  • University of Arizona
  • Pima Community College
  • Freedman Business Course
  • Desert View High School

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Full Time Sales Associate with Key
  • Sales Associate
  • Cafe Brewista/ Register Supervisor/Box Office Attendant

Degrees

  • Bachlor of Liberal Arts , General Education 2016
    Associates of Business (Transferable) , Business 2015
    2013
    Graduate 2011

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